Uitsluitend tonen
0:00
S… Speaker 2 (1779708910684)
One of the fundamental ways of
0:04
S… Speaker 1 (1779708910684)
speaking...
0:05
S… Speaker 2 (1779708910684)
is to understand how people look at communication in
0:09
S… Speaker 1 (1779708910684)
and of itself.
0:09
S… Speaker 2 (1779708910684)
Communication can be a very direct,
0:12
S… Speaker 2 (1779708910684)
clear, concise pathway to telling you what it is that I want.
0:15
S… Speaker 2 (1779708910684)
It can be unambiguous in its intent.
0:18
S… Speaker 2 (1779708910684)
It can be very straightforward.
0:20
S… Speaker 2 (1779708910684)
It can be,
0:22
S… Speaker 2 (1779708910684)
this is what I want and this is what I'm willing to do.
0:25
S… Speaker 2 (1779708910684)
And we call that direct or very low context communication,
0:28
S… Speaker 2 (1779708910684)
to the point and direct.
0:31
S… Speaker 2 (1779708910684)
Communication can also be a way of preserving harmony,
0:33
S… Speaker 1 (1779708910684)
creating relationships,
0:35
S… Speaker 2 (1779708910684)
having respect for potentially a power distance between us,
0:38
S… Speaker 2 (1779708910684)
maybe because you're older and therefore I respect you more and therefore I would never contradict
0:43
S… Speaker 1 (1779708910684)
you directly.
0:43
S… Speaker 2 (1779708910684)
But it's a way of looking at communication like this.
0:46
S… Speaker 2 (1779708910684)
I often do give the example of saying to my son,
0:50
S… Speaker 1 (1779708910684)
Chris,
0:52
S… Speaker 2 (1779708910684)
the trash can is getting full.
0:54
S… Speaker 2 (1779708910684)
with the hope that intuitively he will understand from that indirect
0:58
S… Speaker 2 (1779708910684)
communication that what I'm politely asking him to do is to take out the
1:02
S… Speaker 2 (1779708910684)
trash. But I'm not going to say,
1:04
S… Speaker 2 (1779708910684)
Chris, take out the trash,
1:05
S… Speaker 2 (1779708910684)
because to me that sounds too direct and too bossy.
1:07
S… Speaker 2 (1779708910684)
So I might do this.
1:08
S… Speaker 2 (1779708910684)
Oh, the trash can is getting full.
1:10
S… Speaker 2 (1779708910684)
Sometimes the trash can goes out,
1:12
S… Speaker 2 (1779708910684)
but sometimes it doesn't.
1:13
S… Speaker 2 (1779708910684)
And if I say the next day,
1:14
S… Speaker 2 (1779708910684)
Chris, the trash can is getting really full,
1:16
S… Speaker 2 (1779708910684)
he might say,
1:17
S… Speaker 1 (1779708910684)
it sure is.
1:18
S… Speaker 1 (1779708910684)
And I'll say,
1:19
S… Speaker 2 (1779708910684)
Chris, well, why didn't you take out the trash?
1:22
S… Speaker 1 (1779708910684)
And he would say,
1:23
S… Speaker 2 (1779708910684)
well, because you didn't tell me to.
1:24
S… Speaker 2 (1779708910684)
And so we have to be sensitive that it's a different way of speaking.
1:28
S… Speaker 2 (1779708910684)
To understand that for low context people,
1:30
S… Speaker 2 (1779708910684)
high context communication can be frustrating.
1:33
S… Speaker 2 (1779708910684)
It takes longer.
1:35
S… Speaker 2 (1779708910684)
People say,
1:36
S… Speaker 2 (1779708910684)
why don't you just say what you mean?
1:37
S… Speaker 2 (1779708910684)
But to also understand that for high context people,
1:40
S… Speaker 2 (1779708910684)
this kind of communication can be rude and disrespectful and
1:44
S… Speaker 2 (1779708910684)
feel very assaultive.
1:45
S… Speaker 2 (1779708910684)
There's no right,
1:46
S… Speaker 2 (1779708910684)
there's no wrong.
1:47
S… Speaker 2 (1779708910684)
It's just two very,
1:48
S… Speaker 2 (1779708910684)
very different ways of how...
1:51
S… Speaker 2 (1779708910684)
people communicate with each other.

Dit transcript werd gegenereerd door AI (automatische spraakherkenning). Kan fouten bevatten..verifieer tegen de oorspronkelijke audio voor kritisch gebruik. AI-beleid

❤️ Hou je van STT.ai? Vertel het je vrienden!
Samenvatting
Klik op Summarize om een AI samenvatting van dit transcript te genereren.
Samengevat...
Vraag AI over dit Transcript
Vraag maar iets over dit transcript De AI zal relevante secties en antwoord vinden.