Voice 260918_134302

0:05

S… Speaker 1 (Voice 260918_134302)

Hi, Anna.

0:05

S… Speaker 2 (Voice 260918_134302)

How's it going?

0:06

S… Speaker 1 (Voice 260918_134302)

Awesome.

0:09

S… Speaker 3 (Voice 260918_134302)

Awesome.

0:09

S… Speaker 3 (Voice 260918_134302)

So you remember how I texted you about calling

0:14

S… Speaker 3 (Voice 260918_134302)

you on Friday?

0:14

S… Speaker 4 (Voice 260918_134302)

Is it

0:21

S… Speaker 4 (Voice 260918_134302)

over already?

0:22

S… Speaker 3 (Voice 260918_134302)

Yeah, it's over.

0:22

S… Speaker 3 (Voice 260918_134302)

I'm actually with my group right now.

0:24

S… Speaker 3 (Voice 260918_134302)

So it's me.

0:25

S… Speaker 3 (Voice 260918_134302)

It's two group members.

0:27

S… Speaker 3 (Voice 260918_134302)

One of them is Adrian.

0:28

S… Speaker 3 (Voice 260918_134302)

Hello.

0:30

S… Speaker 3 (Voice 260918_134302)

Okay.

0:30

S… Speaker 3 (Voice 260918_134302)

Hello.

0:31

S… Speaker 5 (Voice 260918_134302)

Hi.

0:32

S… Speaker 4 (Voice 260918_134302)

Nice to meet you,

0:35

S… Speaker 4 (Voice 260918_134302)

all you guys.

0:35

S… Speaker 4 (Voice 260918_134302)

I'm sorry.

0:36

S… Speaker 4 (Voice 260918_134302)

I'm not going to be able to see you,

0:37

S… Speaker 4 (Voice 260918_134302)

but yeah, you just...

0:39

S… Speaker 4 (Voice 260918_134302)

Feel free to ask questions.

0:40

S… Speaker 6 (Voice 260918_134302)

Sounds good.

0:41

S… Speaker 7 (Voice 260918_134302)

Thanks.

0:42

S… Speaker 7 (Voice 260918_134302)

Yeah,

0:43

S… Speaker 7 (Voice 260918_134302)

so here,

0:44

S… Speaker 3 (Voice 260918_134302)

so one of the questions,

0:44

S… Speaker 3 (Voice 260918_134302)

we were just going to ask you a couple of questions.

0:46

S… Speaker 3 (Voice 260918_134302)

This won't take long.

0:47

S… Speaker 3 (Voice 260918_134302)

So we just wanted to know,

0:48

S… Speaker 3 (Voice 260918_134302)

has anyone ever complained about not finding something on the website

0:53

S… Speaker 3 (Voice 260918_134302)

or being to find you online at all?

0:56

S… Speaker 3 (Voice 260918_134302)

Has that ever been an issue?

0:57

S… Speaker 1 (Voice 260918_134302)

You know what?

1:00

S… Speaker 4 (Voice 260918_134302)

All of them,

1:03

S… Speaker 4 (Voice 260918_134302)

they were complaining that the website is not up to date,

1:06

S… Speaker 4 (Voice 260918_134302)

which is actually correct.

1:07

S… Speaker 4 (Voice 260918_134302)

Thinking at one point

1:11

S… Speaker 4 (Voice 260918_134302)

to meet with

1:18

S… Speaker 4 (Voice 260918_134302)

the,

1:21

S… Speaker 4 (Voice 260918_134302)

like,

1:39

S… Speaker 3 (Voice 260918_134302)

all right fair enough and uh so um from what i

1:43

S… Speaker 3 (Voice 260918_134302)

recall you guys don't do like any delivering right everyone uh people just come

1:47

S… Speaker 3 (Voice 260918_134302)

in and they pick up only correct uh yeah we were just thinking

1:51

S… Speaker 4 (Voice 260918_134302)

about delivery back in this winter and

1:55

S… Speaker 4 (Voice 260918_134302)

you're able to i'm sorry can you please

1:59

S… Speaker 1 (Voice 260918_134302)

hold for a moment just a moment in here yeah sure so she's

2:08

S… Speaker 3 (Voice 260918_134302)

gonna be maybe like five minutes um okay

2:22

S… Speaker 5 (Voice 260918_134302)

free to pitch in or anything yeah for sure must be

2:36

S… Speaker 3 (Voice 260918_134302)

pretty nice imagine your business owner you have to look for traffic someone comes in like hey we can

2:41

S… Speaker 3 (Voice 260918_134302)

solve this issue for you potentially hello hey hi

2:45

S… Speaker 7 (Voice 260918_134302)

i'm so sorry okay you guys go ahead yeah no um you said uh

2:49

S… Speaker 3 (Voice 260918_134302)

so we asked you if um there's like any delivery yeah

2:53

S… Speaker 3 (Voice 260918_134302)

delivery if it's local pickup so back in back in december uh

2:58

S… Speaker 4 (Voice 260918_134302)

just because there were lots of people some of them are

3:03

S… Speaker 4 (Voice 260918_134302)

senior citizens were not able to drive.

3:05

S… Speaker 4 (Voice 260918_134302)

We used to offer delivery for orders more

3:09

S… Speaker 4 (Voice 260918_134302)

than $150,

3:10

S… Speaker 4 (Voice 260918_134302)

nobody

3:18

S… Speaker 4 (Voice 260918_134302)

to actually do them daytime.

3:20

S… Speaker 4 (Voice 260918_134302)

Yeah,

3:24

S… Speaker 4 (Voice 260918_134302)

but in the summer,

3:25

S… Speaker 4 (Voice 260918_134302)

there were not very many people interested in deliveries,

3:29

S… Speaker 4 (Voice 260918_134302)

so we kind of left it like that.

3:31

S… Speaker 4 (Voice 260918_134302)

I mean, we did not take it off completely.

3:35

S… Speaker 4 (Voice 260918_134302)

It's still an option if anyone needs it.

3:38

S… Speaker 5 (Voice 260918_134302)

Okay,

3:40

S… Speaker 3 (Voice 260918_134302)

sorry.

3:40

S… Speaker 3 (Voice 260918_134302)

So delivery is still a potential option that you guys...

3:43

S… Speaker 4 (Voice 260918_134302)

Yeah, yeah.

3:45

S… Speaker 5 (Voice 260918_134302)

Okay.

3:45

S… Speaker 6 (Voice 260918_134302)

And how did you facilitate those deliveries?

3:48

S… Speaker 6 (Voice 260918_134302)

Were those people calling in?

3:50

S… Speaker 6 (Voice 260918_134302)

Did they message you on the website?

3:52

S… Speaker 6 (Voice 260918_134302)

Did they come into the store and ask for it ahead of time?

4:17

S… Speaker 4 (Voice 260918_134302)

agree upon a time that delivery will take place awesome

4:21

S… Speaker 3 (Voice 260918_134302)

awesome all right and um what does the uh current client

4:25

S… Speaker 3 (Voice 260918_134302)

base look like so like the ages genders ethnicity anything that

4:30

S… Speaker 3 (Voice 260918_134302)

you can potentially think up of i guess

4:34

S… Speaker 4 (Voice 260918_134302)

our client is mostly uh i'll say 45

4:38

S… Speaker 1 (Voice 260918_134302)

plus all right as an age

4:43

S… Speaker 4 (Voice 260918_134302)

group eastern europe

4:51

S… Speaker 4 (Voice 260918_134302)

it could be let's say perfect today i've got albanians

4:56

S… Speaker 4 (Voice 260918_134302)

coming in

4:57

S… Speaker 4 (Voice 260918_134302)

I've got people from Moldavia coming

5:00

S… Speaker 4 (Voice 260918_134302)

as well so um ukrainians

5:04

S… Speaker 4 (Voice 260918_134302)

romanians bulgarians yeah

5:10

S… Speaker 4 (Voice 260918_134302)

i mean like eastern europe because

5:14

S… Speaker 4 (Voice 260918_134302)

we pretty much all these nations eating the same so

5:19

S… Speaker 4 (Voice 260918_134302)

just because not every single um ethnicity

5:25

S… Speaker 4 (Voice 260918_134302)

have their own store they kind of found they found in our store

5:29

S… Speaker 4 (Voice 260918_134302)

that they can buy something similar to their comfort

5:33

S… Speaker 4 (Voice 260918_134302)

so i guess yeah

5:36

S… Speaker 7 (Voice 260918_134302)

All right.

5:36

S… Speaker 3 (Voice 260918_134302)

Fair enough.

5:37

S… Speaker 3 (Voice 260918_134302)

Fair enough.

5:37

S… Speaker 2 (Voice 260918_134302)

All right.

5:38

S… Speaker 3 (Voice 260918_134302)

And let's say if you had to pick one.

5:40

S… Speaker 3 (Voice 260918_134302)

So would more people finding you online or

5:44

S… Speaker 3 (Voice 260918_134302)

more convenience for the people who already know you?

5:48

S… Speaker 3 (Voice 260918_134302)

Like which one of these would matter more for you right now?

5:51

S… Speaker 4 (Voice 260918_134302)

Which one would matter more to me?

5:54

S… Speaker 3 (Voice 260918_134302)

Yeah.

5:54

S… Speaker 4 (Voice 260918_134302)

Opening.

6:03

S… Speaker 4 (Voice 260918_134302)

People that know us already,

6:08

S… Speaker 4 (Voice 260918_134302)

they know where to come.

6:10

S… Speaker 4 (Voice 260918_134302)

They know our products,

6:11

S… Speaker 4 (Voice 260918_134302)

most of them.

6:12

S… Speaker 4 (Voice 260918_134302)

So they will come regardless.

6:13

S… Speaker 4 (Voice 260918_134302)

We'll check our website.

6:17

S… Speaker 4 (Voice 260918_134302)

I'm thinking of new clients and that will be,

6:21

S… Speaker 4 (Voice 260918_134302)

from my point of view,

6:23

S… Speaker 4 (Voice 260918_134302)

the easy way to reach out to them.

6:25

S… Speaker 5 (Voice 260918_134302)

Gotcha.

6:27

S… Speaker 3 (Voice 260918_134302)

And so normally the foot traffic,

6:29

S… Speaker 3 (Voice 260918_134302)

it's pretty low on most days,

6:32

S… Speaker 3 (Voice 260918_134302)

I noticed.

6:32

S… Speaker 3 (Voice 260918_134302)

Are there specific days where it skyrockets or

6:37

S… Speaker 3 (Voice 260918_134302)

gets much larger that you noticed?

6:39

S… Speaker 4 (Voice 260918_134302)

Usually in the weekends,

6:42

S… Speaker 4 (Voice 260918_134302)

so Friday,

6:43

S… Speaker 4 (Voice 260918_134302)

Saturday, Sundays,

6:44

S… Speaker 4 (Voice 260918_134302)

the sales are going up.

6:46

S… Speaker 4 (Voice 260918_134302)

Also...

6:51

S… Speaker 4 (Voice 260918_134302)

i draw cats around christmas time eastern time it's

6:57

S… Speaker 4 (Voice 260918_134302)

just because um people will like

7:01

S… Speaker 4 (Voice 260918_134302)

to so then they're looking for something specific

7:05

S… Speaker 6 (Voice 260918_134302)

and would that just be would that include like orthodox uh

7:10

S… Speaker 6 (Voice 260918_134302)

easter and christmas yeah gotcha and

7:15

S… Speaker 3 (Voice 260918_134302)

uh just curious so with the uh website the traffic are you

7:19

S… Speaker 3 (Voice 260918_134302)

able to like track how many people uh go on the website or do you know what the

7:23

S… Speaker 3 (Voice 260918_134302)

volume is for the website at all i'm so sorry i'm not really

7:27

S… Speaker 4 (Voice 260918_134302)

um

7:30

S… Speaker 4 (Voice 260918_134302)

I know that sometimes I'm receiving communication from,

7:33

S… Speaker 4 (Voice 260918_134302)

I guess,

7:35

S… Speaker 4 (Voice 260918_134302)

Google, and

7:43

S… Speaker 4 (Voice 260918_134302)

they reach out to you.

7:46

S… Speaker 4 (Voice 260918_134302)

I'm sorry,

7:47

S… Speaker 4 (Voice 260918_134302)

I don't have a number for you.

7:48

S… Speaker 2 (Voice 260918_134302)

That's okay.

7:49

S… Speaker 3 (Voice 260918_134302)

That's all right,

7:49

S… Speaker 3 (Voice 260918_134302)

no worries.

7:50

S… Speaker 2 (Voice 260918_134302)

Yeah.

7:50

S… Speaker 2 (Voice 260918_134302)

All right,

7:52

S… Speaker 3 (Voice 260918_134302)

and just currently,

7:54

S… Speaker 3 (Voice 260918_134302)

what are the most - Actually,

7:55

S… Speaker 6 (Voice 260918_134302)

before you go on that,

7:56

S… Speaker 6 (Voice 260918_134302)

but you do -

7:58

S… Speaker 6 (Voice 260918_134302)

To clarify that question you do hear from people coming into the store and like

8:02

S… Speaker 6 (Voice 260918_134302)

you said you're you're receiving orders from online So there is indication that people are using

8:07

S… Speaker 6 (Voice 260918_134302)

the online website Okay,

8:09

S… Speaker 3 (Voice 260918_134302)

I'm just curious.

8:13

S… Speaker 3 (Voice 260918_134302)

What are the most popular items?

9:22

S… Speaker 6 (Voice 260918_134302)

And follow up on that,

9:24

S… Speaker 6 (Voice 260918_134302)

and this might be difficult to answer just kind of off the top of your head,

9:26

S… Speaker 6 (Voice 260918_134302)

but what would you say kind of the average cost of an order is?

9:30

S… Speaker 6 (Voice 260918_134302)

Or even the average amount of items in an order?

9:48

S… Speaker 3 (Voice 260918_134302)

gotcha okay uh and

9:53

S… Speaker 3 (Voice 260918_134302)

just curious normally so i remember you told me most of the customers come

9:57

S… Speaker 3 (Voice 260918_134302)

from the church connections right is that

10:00

S… Speaker 3 (Voice 260918_134302)

majority of the time where they say they learn about you uh yes

10:04

S… Speaker 4 (Voice 260918_134302)

and no yes okay so people people that they know us for a long

10:08

S… Speaker 4 (Voice 260918_134302)

time for like five years ago they are mostly coming from churches just

10:12

S… Speaker 4 (Voice 260918_134302)

because that's where our target customer were

10:17

S… Speaker 4 (Voice 260918_134302)

right so we use well we started there right we kind of made

10:21

S… Speaker 4 (Voice 260918_134302)

ourselves known by using this kind of environment so

10:25

S… Speaker 4 (Voice 260918_134302)

then most of them they know us from there but we

10:29

S… Speaker 4 (Voice 260918_134302)

have

10:31

S… Speaker 4 (Voice 260918_134302)

quite a bit of customers that are new so they kind of learn about

10:35

S… Speaker 4 (Voice 260918_134302)

us from you know friends and family and you know and

10:39

S… Speaker 3 (Voice 260918_134302)

some of them from website gotcha the word of mouth and website okay so the website

10:43

S… Speaker 3 (Voice 260918_134302)

is used quite a bit gotcha and

10:47

S… Speaker 3 (Voice 260918_134302)

uh let's say with the website is there anything particular that you can think of

10:51

S… Speaker 3 (Voice 260918_134302)

that comes to mind that you wish was uh better on the website yes i

10:57

S… Speaker 4 (Voice 260918_134302)

should be able

11:04

S… Speaker 4 (Voice 260918_134302)

to actually keep it up to date because right now is terribly

11:08

S… Speaker 4 (Voice 260918_134302)

how they eat so as i said before i'll be happy

11:12

S… Speaker 4 (Voice 260918_134302)

to have all these products listed in there so people when they're reaching

11:17

S… Speaker 4 (Voice 260918_134302)

out to us to the website or just even checking the website to be able to see oh look

11:21

S… Speaker 4 (Voice 260918_134302)

at these people so except they meet the stuff they have also like you know like

11:26

S… Speaker 4 (Voice 260918_134302)

treats or things from

11:30

S… Speaker 4 (Voice 260918_134302)

from back home right like you know spread

11:35

S… Speaker 4 (Voice 260918_134302)

and cheese and whatever you have in here that people most of

11:39

S… Speaker 4 (Voice 260918_134302)

the time they don't know because you know

11:42

S… Speaker 4 (Voice 260918_134302)

Whatever is on our website right now is just pretty much meat and meat product.

11:46

S… Speaker 5 (Voice 260918_134302)

Okay,

11:48

S… Speaker 2 (Voice 260918_134302)

all right.

11:49

S… Speaker 3 (Voice 260918_134302)

And just

11:53

S… Speaker 3 (Voice 260918_134302)

curious, normally let's say someone wants to find out information

11:57

S… Speaker 3 (Voice 260918_134302)

on meat on the website.

11:58

S… Speaker 3 (Voice 260918_134302)

Is it mainly through phone calls that they do or do they go through the

12:02

S… Speaker 3 (Voice 260918_134302)

website?

12:03

S… Speaker 3 (Voice 260918_134302)

Do you know exactly?

12:04

S… Speaker 4 (Voice 260918_134302)

For something

12:08

S… Speaker 4 (Voice 260918_134302)

specific I get on the website,

12:10

S… Speaker 4 (Voice 260918_134302)

they will call it most of the time.

12:11

S… Speaker 4 (Voice 260918_134302)

That's the easiest way for them to reach out.

12:15

S… Speaker 4 (Voice 260918_134302)

Some of them,

12:16

S… Speaker 4 (Voice 260918_134302)

a very small percent,

12:17

S… Speaker 4 (Voice 260918_134302)

they will reach out to us through the website,

12:19

S… Speaker 4 (Voice 260918_134302)

like email from there,

12:21

S… Speaker 4 (Voice 260918_134302)

but most of them don't call.

12:24

S… Speaker 4 (Voice 260918_134302)

And

12:28

S… Speaker 3 (Voice 260918_134302)

from what I recall,

12:30

S… Speaker 3 (Voice 260918_134302)

you said you're the one who built the current website,

12:33

S… Speaker 3 (Voice 260918_134302)

right? And are you able to make changes to it or is it locked to someone

12:37

S… Speaker 3 (Voice 260918_134302)

else?

12:38

S… Speaker 4 (Voice 260918_134302)

No, I can make changes to it.

12:40

S… Speaker 3 (Voice 260918_134302)

You can make changes to it.

12:41

S… Speaker 3 (Voice 260918_134302)

Okay, great.

12:42

S… Speaker 3 (Voice 260918_134302)

Are you able to,

12:43

S… Speaker 3 (Voice 260918_134302)

like, let's say, give that access to,

12:45

S… Speaker 3 (Voice 260918_134302)

like, let's say,

12:46

S… Speaker 3 (Voice 260918_134302)

other people or anything like that?

12:48

S… Speaker 1 (Voice 260918_134302)

Absolutely.

12:51

S… Speaker 5 (Voice 260918_134302)

Awesome.

12:57

S… Speaker 7 (Voice 260918_134302)

yeah like let's let's say potentially yeah we could we could give you the what

13:01

S… Speaker 3 (Voice 260918_134302)

we're we obviously would show you what uh changes we'd implement right

13:05

S… Speaker 3 (Voice 260918_134302)

so you could add them to the website or you could give us access and we'd

13:09

S… Speaker 3 (Voice 260918_134302)

add them to the website however what's more convenient to you at the end of the day

13:16

S… Speaker 3 (Voice 260918_134302)

totally fine absolutely awesome all right uh and just so

13:20

S… Speaker 3 (Voice 260918_134302)

when the you made the website like what was the goal of the

13:24

S… Speaker 3 (Voice 260918_134302)

website like what did you want it to do exactly what was the purpose oh

13:29

S… Speaker 4 (Voice 260918_134302)

i wanted to have more exposure because back then we were just at the beginning

13:33

S… Speaker 4 (Voice 260918_134302)

of the business so we want to be much more visible we

13:37

S… Speaker 4 (Voice 260918_134302)

were able we like to introduce ourselves to introduce our products to be

13:41

S… Speaker 4 (Voice 260918_134302)

able to you know to

13:46

S… Speaker 4 (Voice 260918_134302)

to be visible as i said before absolutely pretty much those that the target and then

13:50

S… Speaker 4 (Voice 260918_134302)

of course later on down the road we want to promote our products to

13:54

S… Speaker 3 (Voice 260918_134302)

gain more clients you know gotcha so it's all about visibility

13:58

S… Speaker 3 (Voice 260918_134302)

awesome okay

14:04

S… Speaker 3 (Voice 260918_134302)

Okay, and so let's say someone picks something out on the website currently.

14:09

S… Speaker 3 (Voice 260918_134302)

Are they able to purchase from the website or

14:13

S… Speaker 3 (Voice 260918_134302)

is it kind of, it's used like a menu,

14:16

S… Speaker 3 (Voice 260918_134302)

let's say, at a restaurant and then you go up to the front cashier and then you pay?

14:20

S… Speaker 4 (Voice 260918_134302)

No, they're not able to purchase from the website currently.

14:24

S… Speaker 4 (Voice 260918_134302)

It was a possibility at one point when the person

14:28

S… Speaker 4 (Voice 260918_134302)

who started the website for us explained to us back there.

14:33

S… Speaker 4 (Voice 260918_134302)

but it was a bit um not good

14:37

S… Speaker 4 (Voice 260918_134302)

idea for us because we're not always available to to have someone picking up

14:41

S… Speaker 4 (Voice 260918_134302)

the order but right now it could be i mean why not we

14:46

S… Speaker 4 (Voice 260918_134302)

can open up that possibility for our friends if they want to purchase it online absolutely

14:50

S… Speaker 3 (Voice 260918_134302)

gotcha gotcha okay and so so let's

14:56

S… Speaker 3 (Voice 260918_134302)

say you guys um

14:58

S… Speaker 3 (Voice 260918_134302)

have some kind of change that you wanted to add to the store right let's say you were giving

15:02

S… Speaker 3 (Voice 260918_134302)

20 off of michi right how how is

15:06

S… Speaker 3 (Voice 260918_134302)

that um communicated so do you guys like do promotions like website

15:10

S… Speaker 3 (Voice 260918_134302)

is it all word of mouth i am using usually

15:15

S… Speaker 4 (Voice 260918_134302)

um groups in calgary saying that

15:19

S… Speaker 4 (Voice 260918_134302)

you know like at least once a week especially before uh when

15:23

S… Speaker 4 (Voice 260918_134302)

that while this let's say for fact last week i

15:27

S… Speaker 4 (Voice 260918_134302)

said well this week we're gonna have

15:30

S… Speaker 4 (Voice 260918_134302)

lamb pastrami we're gonna have fresh meat cheese we're gonna have

15:34

S… Speaker 4 (Voice 260918_134302)

whatever and then on the same email I can

15:38

S… Speaker 4 (Voice 260918_134302)

say you know this weekend we have you know we can special

15:42

S… Speaker 4 (Voice 260918_134302)

garlic sausages 20 % off or like

15:47

S… Speaker 3 (Voice 260918_134302)

Gotcha.

15:47

S… Speaker 3 (Voice 260918_134302)

You post it in these groups,

15:48

S… Speaker 3 (Voice 260918_134302)

and I imagine that's like a Facebook group,

15:52

S… Speaker 4 (Voice 260918_134302)

right? Yeah, exactly.

15:52

S… Speaker 4 (Voice 260918_134302)

Yeah.

15:53

S… Speaker 1 (Voice 260918_134302)

I see.

15:54

S… Speaker 1 (Voice 260918_134302)

All right.

15:54

S… Speaker 3 (Voice 260918_134302)

All right.

15:55

S… Speaker 3 (Voice 260918_134302)

And so I recall the payment system that you use

15:59

S… Speaker 3 (Voice 260918_134302)

right now is Clover,

16:00

S… Speaker 3 (Voice 260918_134302)

right? That's where everyone goes to pay.

16:01

S… Speaker 3 (Voice 260918_134302)

Is there anything else Clover is used for besides just

16:06

S… Speaker 3 (Voice 260918_134302)

the payment system?

16:07

S… Speaker 5 (Voice 260918_134302)

No.

16:09

S… Speaker 6 (Voice 260918_134302)

Okay.

16:10

S… Speaker 6 (Voice 260918_134302)

So it's not used for your inventory system.

16:18

S… Speaker 4 (Voice 260918_134302)

So all products are already into the system and the moment that we

16:22

S… Speaker 4 (Voice 260918_134302)

scan a product that has been sold,

16:25

S… Speaker 4 (Voice 260918_134302)

the inventory gets down.

16:27

S… Speaker 8 (Voice 260918_134302)

Gotcha.

16:28

S… Speaker 3 (Voice 260918_134302)

Awesome.

16:29

S… Speaker 3 (Voice 260918_134302)

So Anna,

16:31

S… Speaker 3 (Voice 260918_134302)

we have this idea where right now what we would potentially

16:35

S… Speaker 3 (Voice 260918_134302)

want to do for adding the products online,

16:38

S… Speaker 3 (Voice 260918_134302)

we would want to connect it to the Clover system.

16:41

S… Speaker 3 (Voice 260918_134302)

So instead of manually having to update the website with whatever you have,

16:46

S… Speaker 3 (Voice 260918_134302)

Anything that would be put into the Clover system,

16:48

S… Speaker 3 (Voice 260918_134302)

you just,

16:49

S… Speaker 3 (Voice 260918_134302)

let's say you have,

16:51

S… Speaker 3 (Voice 260918_134302)

I don't know,

16:52

S… Speaker 3 (Voice 260918_134302)

one Coke bottle,

16:54

S… Speaker 5 (Voice 260918_134302)

right?

16:55

S… Speaker 3 (Voice 260918_134302)

And you want to sell that Coke bottle.

16:56

S… Speaker 3 (Voice 260918_134302)

Instead of having to update it on Clover and on the website,

17:00

S… Speaker 3 (Voice 260918_134302)

what you could do is update it on Clover,

17:04

S… Speaker 3 (Voice 260918_134302)

and then that information would be displayed on the website.

17:06

S… Speaker 3 (Voice 260918_134302)

So the question is,

17:08

S… Speaker 3 (Voice 260918_134302)

would it be all right?

17:10

S… Speaker 3 (Voice 260918_134302)

Would we have permission to figure out how to do that with you?

17:15

S… Speaker 8 (Voice 260918_134302)

Yeah, absolutely.

17:16

S… Speaker 8 (Voice 260918_134302)

Yeah?

17:16

S… Speaker 3 (Voice 260918_134302)

Awesome.

17:17

S… Speaker 3 (Voice 260918_134302)

Great.

17:18

S… Speaker 3 (Voice 260918_134302)

And do you currently have like an email listing?

17:21

S… Speaker 3 (Voice 260918_134302)

So let's say how you said you would promote something to

17:25

S… Speaker 3 (Voice 260918_134302)

a group of people on like a Facebook.

17:28

S… Speaker 3 (Voice 260918_134302)

Do you kind of do that right now with emails at all?

17:31

S… Speaker 3 (Voice 260918_134302)

Like collect emails and send out potential promotions?

17:34

S… Speaker 1 (Voice 260918_134302)

You see,

17:35

S… Speaker 4 (Voice 260918_134302)

that's something that I lack of.

17:37

S… Speaker 4 (Voice 260918_134302)

No, I don't have.

17:39

S… Speaker 4 (Voice 260918_134302)

Are you thinking about like a database?

17:45

S… Speaker 6 (Voice 260918_134302)

Yeah, that would be part of it.

17:47

S… Speaker 6 (Voice 260918_134302)

Because yeah, you would need the client database to them.

17:49

S… Speaker 4 (Voice 260918_134302)

Yeah, we are falling so much behind.

17:53

S… Speaker 6 (Voice 260918_134302)

But that would be something that you would be interested in potentially?

17:57

S… Speaker 4 (Voice 260918_134302)

Absolutely.

17:57

S… Speaker 4 (Voice 260918_134302)

Yeah,

17:58

S… Speaker 4 (Voice 260918_134302)

totally.

17:59

S… Speaker 7 (Voice 260918_134302)

Do you actually,

18:01

S… Speaker 3 (Voice 260918_134302)

another thing,

18:01

S… Speaker 3 (Voice 260918_134302)

do you currently collect customer information,

18:05

S… Speaker 3 (Voice 260918_134302)

let's say emails or anything like

18:10

S… Speaker 3 (Voice 260918_134302)

that?

18:10

S… Speaker 1 (Voice 260918_134302)

No,

18:12

S… Speaker 4 (Voice 260918_134302)

not yet.

18:12

S… Speaker 4 (Voice 260918_134302)

And I was thinking at one point how to start.

18:14

S… Speaker 4 (Voice 260918_134302)

doing that, right?

18:15

S… Speaker 4 (Voice 260918_134302)

We're thinking probably like something like

18:20

S… Speaker 4 (Voice 260918_134302)

that. So we're going to get the people to actually leave their email address

18:24

S… Speaker 4 (Voice 260918_134302)

with us, you know,

18:25

S… Speaker 4 (Voice 260918_134302)

like able to use them for future

18:31

S… Speaker 4 (Voice 260918_134302)

sales.

18:32

S… Speaker 5 (Voice 260918_134302)

Gotcha.

18:34

S… Speaker 2 (Voice 260918_134302)

Gotcha.

18:35

S… Speaker 3 (Voice 260918_134302)

Awesome.

18:36

S… Speaker 3 (Voice 260918_134302)

Well, that was all of our questions.

18:39

S… Speaker 3 (Voice 260918_134302)

I really appreciate the call.

18:41

S… Speaker 5 (Voice 260918_134302)

Thanks.

18:42

S… Speaker 2 (Voice 260918_134302)

Yeah.

18:43

S… Speaker 4 (Voice 260918_134302)

Thanks so much for taking the time to your conclusion.

18:48

S… Speaker 6 (Voice 260918_134302)

Awesome.

18:49

S… Speaker 6 (Voice 260918_134302)

Well, we don't know where we're going in terms of how our

18:53

S… Speaker 6 (Voice 260918_134302)

class is structured.

18:53

S… Speaker 6 (Voice 260918_134302)

We don't know where we're going in terms of when we kind of give you a pitch of what we're building.

18:57

S… Speaker 6 (Voice 260918_134302)

But we've got some ideas,

18:59

S… Speaker 6 (Voice 260918_134302)

and we'll keep in touch and let you know.

19:01

S… Speaker 1 (Voice 260918_134302)

OK.

19:03

S… Speaker 4 (Voice 260918_134302)

Sounds good.

19:03

S… Speaker 4 (Voice 260918_134302)

Thank you, guys.

19:04

S… Speaker 2 (Voice 260918_134302)

Thank you very much.

19:05

S… Speaker 2 (Voice 260918_134302)

Thank you as well.

19:05

S… Speaker 2 (Voice 260918_134302)

Awesome.

19:06

S… Speaker 2 (Voice 260918_134302)

All right. Take care.

19:06

S… Speaker 4 (Voice 260918_134302)

Have a good one.

19:07

S… Speaker 4 (Voice 260918_134302)

Take care.

19:08

S… Speaker 4 (Voice 260918_134302)

Bye. Bye.

19:09

S… Speaker 5 (Voice 260918_134302)

Bye. All right.

Voice 260918_134302

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