Dangos yn Unig
0:00
S… Speaker 1 (1779720388567)
Active listening is hard work.
0:02
S… Speaker 1 (1779720388567)
It's a moment -to -moment battle against an endless parade of mind chatter
0:06
S… Speaker 1 (1779720388567)
and environmental distractions.
0:08
S… Speaker 1 (1779720388567)
For both the mediator and everyone else involved,
0:11
S… Speaker 1 (1779720388567)
it will be necessary to stay focused and listen carefully for both the
0:15
S… Speaker 1 (1779720388567)
intended message,
0:16
S… Speaker 1 (1779720388567)
that is,
0:17
S… Speaker 1 (1779720388567)
the message supported by context and nonverbal cues,
0:20
S… Speaker 1 (1779720388567)
as well as the content of the words themselves.
0:24
S… Speaker 1 (1779720388567)
For the listener,
0:25
S… Speaker 1 (1779720388567)
this may mean taking notes or using active feedback techniques
0:29
S… Speaker 1 (1779720388567)
to constantly test the quality of the communication.
0:32
S… Speaker 1 (1779720388567)
For the trained mediator,
0:34
S… Speaker 1 (1779720388567)
this is challenging enough.
0:35
S… Speaker 1 (1779720388567)
For the untrained participant,
0:37
S… Speaker 1 (1779720388567)
simultaneously struggling to be heard and infused with emotion,
0:41
S… Speaker 1 (1779720388567)
the challenge of effective listening can be daunting.
0:44
S… Speaker 1 (1779720388567)
Remember,
0:45
S… Speaker 1 (1779720388567)
as mediators,
0:47
S… Speaker 1 (1779720388567)
we need to continually support and encourage clear communication.
0:51
S… Speaker 1 (1779720388567)
And in those moments of strong emotion,
0:54
S… Speaker 1 (1779720388567)
cross -talk,
0:55
S… Speaker 2 (1779720388567)
fatigue,
0:56
S… Speaker 1 (1779720388567)
or other impediments to clear communication,
0:58
S… Speaker 1 (1779720388567)
it's even more critical to slow down.
1:01
S… Speaker 1 (1779720388567)
Help the parties reframe the message and generally keep trying until
1:06
S… Speaker 1 (1779720388567)
it's clear that the intended message has been understood.

Creuwyd y trawsgrifiad hwn gan AI (cydnabod llais awtomatig). Gall gynnwys gwallau - gwiriwch yn erbyn y sain wreiddiol am ddefnydd pwysig. Polisi AI

❤️ Love STT.ai? Dweud wrth eich ffrindiau!
Crynodeb
Cliciwch Crynodeb i greu crynodeb AI o' r trosysgrif yma.
Crynodeb...
Gofyn i AI Am Y Trawssgrifiad Yma
Gofynnwch unrhyw beth am y trosglwyddiad hwn — bydd y AI yn canfod adrannau perthnasol ac yn ateb.