1779720388567

Enregistraments

• Speaker 1 0:00
• Speaker 2 0:55

1. 0:00

   Capítol 1: Active listening is hard work. 68s · Speaker 1

   Active listening is hard work. It's a moment -to -moment battle against an endless parade of mind chatter and environmental distractions. For both the mediator and everyone else involved, it will be necessary to stay focused and listen care…