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ਸਪੀਕਰ

• Speaker 1 0:00
• Speaker 2 0:55

1. 0:00

   ਚੈਪਟਰ 1: Active listening is hard work. 68s · Speaker 1

   Active listening is hard work. It's a moment -to -moment battle against an endless parade of mind chatter and environmental distractions. For both the mediator and everyone else involved, it will be necessary to stay focused and listen care…