MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1)

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Welcome to the session on Impact of Information System on Organizations.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Objective, in this session, we will understand about the impact of information systems on organizations.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

The impact of information systems transforms organizations' operation and business process. It enhances decision-making and strategic planning, improves customer and supplier relationships, enables real-time data access and analysis, supports collaboration and knowledge sharing. It drives innovation and competitive advantage.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Example, a retail company implementing an integrated information system can streamline inventory management, track sales in real-time, and analyze customer data to personalize marketing efforts, thereby improving operational efficiency and customer satisfaction.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Operational efficiency. Operational efficiency streamlines business processes and workflows.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Automate repetitive and manual tasks. Reduce operational costs and errors.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Improve resource allocation and utilization. Enhance productivity and performance.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Optimize supply chain management.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Example, automating order processing reduces manual errors and speed up the fulfillment process, allowing employees to focus on higher-value tasks.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Decision-making.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Decision-making provides accurate and timely information.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

It supports data-driven decision-making.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

It enhances analytical and forecasting capabilities.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Facilitate scenario planning and risk assessment.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Improve problem-solving and strategic planning.

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S… Speaker 1 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Improve problem-solving and strategic planning.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Enable real-time performance monitoring.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Example, a manufacturing company uses an information system to monitor production metrics in real-time, allowing managers to manage quick decisions to address any issues and optimize production schedules.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Customer Relationship Management, CRM.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Customer Relationship Management, centralized customer data and interactions.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Personalize marketing and service efforts.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Improve customer satisfaction and loyalty.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Enhance customer support and service quality.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Enable targeted marketing campaigns.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Facilitate customer feedback and engagement.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Example, a CRM system helps a sales team track customer interactions and preferences, enabling personalized follow-ups and targeted promotions that enhance customer loyalty, collaboration, and communication.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Support team collaboration and coordination.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Enable real-time communication and information sharing.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Enhance remote work and virtual teams.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Improve project management and execution.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Fosters organizational knowledge sharing.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Facilitates cross-functional collaboration.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Example, using collaboration tools like Microsoft Teams, employees can work together on projects, regardless of their physical location, share documents, and communicate in real-time, improving project outcomes and team productivity.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Innovation and competitive advantage.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Innovation and competitive advantage drive product and service innovation.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Enable new business model and revenue streams.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Support research and development efforts.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Enhance agility and responsiveness to market changes.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Foster a culture of continuous improvement.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Maintain a competitive edge in the industry.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Example, a tech company uses data analytics to identify emerging trends and customer needs, allowing them to innovate and develop new products faster than competitors.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Supply chain management.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Supply chain management optimize inventory management and logistics.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Improves supplier and partner coordination.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Enhance demand forecasting and planning.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Reduce lead times and delivery delays.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Increase supply chain visibility and transparency.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Improve overall supply chain efficiency.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Example, an e-commerce company uses an integrated supply chain management system to track inventory levels in real-time, predict demand,

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

and coordinate with suppliers, ensuring products are always in stock and delivered on time.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Risk management.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Risk management identify and mitigate potential risk.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Support compliance with regulations and standards.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Enhance data security and privacy measures.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Improve disaster recovery and business continuity.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Facilitate risk assessment and management.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Ensure reliable and secure operation.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Example, a financial institution implements robust information security measures and compliance management system to provide sensitive customer data and adhere to regulatory requirements.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Ethical and social impact.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Ethical and social impact address ethical considerations and dilemmas.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Promotes corporate social responsibility.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Ensure data privacy and ethical use.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Support sustainable business practices.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Enhance transparency and accountability.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Address social and environmental impacts.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Example, a company uses an ethical AI framework to ensure their algorithms are unbiased and transparent, promoting fair treatment of all customers and stakeholders.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Break for questions.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Now, verify your learnings.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Question number one.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

What is the primary benefit of CRM system?

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Option A, marketing.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Option B, collaboration.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Option C, efficiency.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Option D, satisfaction.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

The correct answer is satisfaction.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Verify your learnings.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Question number two.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Which technology enhances decision making with data analysis?

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Option A, AI.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Option B, IoT.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Option C, ERP.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Option D, CRM.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

The correct answer is option A, AI.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Summary.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

In this session, we have understood about the impact of information system on organizations.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Happy learning.

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S… Speaker 2 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Thank you.

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S… Speaker 1 (MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1))

Thank you.

MBA_IM_unit 2_week 4_seq1_Impact of information system _Mahesh (1)

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