Dangos yn Unig
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When you go in to a mediation,
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S… Speaker 1 (1779727619675)
the first moment
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S… Speaker 1 (1779727619675)
is critical.
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S… Speaker 1 (1779727619675)
And you've got to be able to develop a connection with
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these people right out of the blocks.
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S… Speaker 1 (1779727619675)
And what has always given me comfort to do that is
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S… Speaker 2 (1779727619675)
the mantra,
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S… Speaker 1 (1779727619675)
treat these people as though they're guests in
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S… Speaker 1 (1779727619675)
my home.
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S… Speaker 1 (1779727619675)
So I want them to feel comfortable.
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S… Speaker 1 (1779727619675)
I want them to know that I'm going to take good care of them and that if anything
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S… Speaker 1 (1779727619675)
goes wrong,
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S… Speaker 1 (1779727619675)
I'm going to be there to catch their wine glass before it hits the
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S… Speaker 2 (1779727619675)
white rug.
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S… Speaker 1 (1779727619675)
And if I fall
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S… Speaker 1 (1779727619675)
back on that mantra,
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S… Speaker 1 (1779727619675)
it gives me terrific comfort going
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in.

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