1779727619675
0:52
2 Mpitondra teny
1 Toko
18 segments
Mpitondra teny
Toko
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0:00
When you go in to a mediation, the first moment is critical. And you've got to be able to develop a connection with these people right out of the blocks. And what has always given me comfort to do that is the mantra, treat these people as t…