18
May 26, 2026 15:40
· 1:31
· English
· Whisper Turbo
· 2 Sprekers
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Uitsluitend tonen
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I think it's important to talk about that sometimes
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at the very beginning of the mediation,
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to talk about what that's going to be like when we get there and how we
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come to the negotiation.
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And there's always a lot of tension.
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And so expect that.
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And that at some point you're probably going to pound your fist on the chest and say,
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we've been here five hours and we've only
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made this much progress.
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So normalizing the tension and using a little humor.
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I think that that helps.
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And once in a while,
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so I'll start.
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And I say, okay, now we're going to start with exchanging
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offers and demands and getting down to the numbers.
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And so pretty much tell you that you're not going to
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like what you hear.
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And here's a sheet of paper for you.
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This is only in the case where it would work,
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right? Here's a sheet of paper that my friend developed,
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and I've been adding to this.
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And these are all the things you can say when I come back in with an offer you don't like.
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But you can only say it once,
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so you have to cross it off and use a new one.
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And if you add something,
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you get a prize.
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So just letting them know that it's going to be okay.
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So, and it helps me feel like I'm having a little fun.
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And I think that keeping it light,
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even,
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I mean, and that's a call that you have to make intuitively because there's some mediations
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where nothing is light and it would be completely inappropriate.
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But other times where if you just have some fun,
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it can make a difference.
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