1779816878922
May 26, 2026 17:35
· 1:34
· English
· Whisper Turbo
· 2 Luidsprekere
Hierdie transkripsie verstrek vandag.
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Vertoon slegs
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Speaker 1 (1779816878922)
A typical bloody nose moment in mediation occurs when the mediator accepts
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Speaker 1 (1779816878922)
an intake phone call from an attorney with whom she has previously mediated.
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Speaker 1 (1779816878922)
That attorney begins the conversation by saying,
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Speaker 1 (1779816878922)
this is the biggest case I've ever handled in my 25 years of practice.
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Speaker 1 (1779816878922)
He then proceeds to recount in detail the facts giving rise to the
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Speaker 1 (1779816878922)
lawsuit.
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Speaker 2 (1779816878922)
Of course,
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Speaker 1 (1779816878922)
being trained to listen,
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Speaker 1 (1779816878922)
the mediator patiently waits out the attorney's fact -filled monologue
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Speaker 1 (1779816878922)
and concludes by promising to contact the opposing party to discuss
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Speaker 1 (1779816878922)
the benefits of mediating this case.
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Speaker 1 (1779816878922)
A conference call soon follows,
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Speaker 2 (1779816878922)
with all parties on the line,
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Speaker 1 (1779816878922)
and the new lawyer learns that his adversary has already spoken privately with
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Speaker 1 (1779816878922)
the mediator.
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Speaker 1 (1779816878922)
He then asks the mediator what was she told during the initial call.
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Speaker 1 (1779816878922)
An awkward silence ensues as the mediator confronts the difficult
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Speaker 1 (1779816878922)
task of reviewing the details and extent of her conversation.
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Speaker 2 (1779816878922)
At best,
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Speaker 1 (1779816878922)
a poor business practice.
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Speaker 2 (1779816878922)
At worst,
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Speaker 1 (1779816878922)
an ethical misstep that may result in disqualification of the mediator
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Speaker 1 (1779816878922)
before even getting started.
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Speaker 1 (1779816878922)
As a result of these types of moments,
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Speaker 1 (1779816878922)
I've developed pattern responses such as in the example above.
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Speaker 2 (1779816878922)
Sarah,
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Speaker 1 (1779816878922)
let me stop you right here.
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Speaker 2 (1779816878922)
After an appropriate time,
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Speaker 1 (1779816878922)
I'll carefully listen and probably take notes about all you have to say.
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Speaker 1 (1779816878922)
But for now,
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Speaker 1 (1779816878922)
I want to be able to tell others that I don't know anything about the specific facts of this
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Speaker 1 (1779816878922)
case.
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Speaker 1 (1779816878922)
This will best serve our mutual interests in trying to convince others to
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Speaker 1 (1779816878922)
come to the mediation table.
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