MBA_OB_unit 5_week 15_seq 6_Sucess Factor _Pandian

Apr 04, 2026 04:49 · 5:34 · English · Whisper Turbo · 2 Дынамікі

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Welcome to the session on Success Factors in Organizational Design.

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In this session, we will understand about the success factors in organizational design.

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1. Clarity of roles and responsibilities.

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Each role within the organization should have a clear set of responsibilities and authority.

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This ensures that everyone knows what is expected of them

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and can make decisions within their sphere of influence.

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2. Hierarchy of competence.

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3. The organization should be structured according to the competence and complexity of the work

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with those who are more competent and capable of handling more complex work

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occupying higher levels of the hierarchy.

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This aligns with the concept of the time span of discretion.

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3. Customer focus.

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The organization should be designed with the customer in mind

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and all processes and decision making should be centered on delivering value to the customer.

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4. Customer focused businesses foster a company culture dedicated to enhancing customer satisfaction

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and building strong customer relationships.

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4. Team based structure.

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The organization should be structured into cross-functional teams

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that are responsible for delivering value to the customer.

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This allows for greater collaboration and flexibility in responding to changes changing customer needs.

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For example, in a marketing company, team leaders share the project details

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and clients' expectations with the team members

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and let them develop strategies to complete the project.

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5. Continuous improvement.

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The organization should have a culture of continuous improvement,

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encouraging experimentation and learning in order to continuously improve processes

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and deliver greater value to customers.

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6. Continuous improvement helps engage employees

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and create a sense of personal ownership over business reasons.

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6. Empowerment.

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Employees should be empowered to make decisions and take ownership of their work,

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enable them to act as agents of change and continuously improve the organization.

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This enables them to represent their interest in a responsible and self-determined way

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acting on their own authority.

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7. PCG 6 factors.

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Boston Consulting Group 6 factors.

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8. Agile ways of working.

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9. A value-adding corporate center.

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10. Clearly alienated profit and loss responsibilities.

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11. A flat management structure with a strong frontline focus.

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12. Effective use of shared services.

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13. Strong support for people and collaboration.

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14. Steps for a successful business performance through organizational design.

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14. Define the purpose and model of operation.

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15. Aligning on the design principles.

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15. Determine management levels.

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16. Use a job architecture framework.

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16. Evaluate coordination and collaboration structure.

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16. Consider reporting relationship.

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17. Understanding responsibilities and accountability.

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18. Design your project one layer at a time.

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19. Align human resources processes to the organizational design.

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20. Break for questions.

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21. According to the Daesh theory, organizations adapt to new conditions or alter their practices

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over time.

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21. The correct answer is continuous improvement.

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21. The correct answer is continuous improvement.

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21. The correct answer is continuous improvement.

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22. According to the continuous improvement theory, organizations adapt to new conditions or alter their practices over time.

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22. Continuous improvement means the organizations should cater to the needed changes continuously, frequently.

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22. Question number two.

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22. Structure is limited to the size of the organization, such that larger organizations tend to have dash than smaller organizations.

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22. A. Fewer rules and regulations.

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23. B. Less centralization.

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23. C. Less departmentalization.

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24. D. More specialization.

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24. So the correct answer is larger organizations tend to have more specialization than smaller organizations.

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25. Because larger organizations have various strategic business units or product lines, which focuses on specialized products or services.

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25. In this session, we have understood about success factor in organizational design.

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25. Happy learning.

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25. Thank you.

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