1779720856567
May 25, 2026 14:54
· 2:21
· English
· Whisper Turbo
· 1 ಮಾತಾಡುವವರು
ಈ ಕಾರ್ಯಾಚರಣೆಯ ವಾಯಿದೆಯು ಇಂದಿಗೆ ಮುಗಿದಿದೆ.
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Speaker 1 (1779720856567)
Lawyers are wordsmiths,
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Speaker 1 (1779720856567)
and most of us have huge vocabularies,
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Speaker 1 (1779720856567)
and we use words as swords.
0:07
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Speaker 1 (1779720856567)
I have,
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Speaker 1 (1779720856567)
over the years,
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S…
Speaker 1 (1779720856567)
started paying attention to kind of what
0:13
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Speaker 1 (1779720856567)
I'm hearing behind the words.
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Speaker 1 (1779720856567)
I watch people's body language very carefully.
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Speaker 1 (1779720856567)
I noticed clenched jaws.
0:21
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Speaker 1 (1779720856567)
I noticed eye contact.
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Speaker 1 (1779720856567)
I'm not a big fan of reading faces.
0:25
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Speaker 1 (1779720856567)
It's just an intuition I have about people.
0:30
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Speaker 1 (1779720856567)
If they're not making eye contact,
0:31
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Speaker 1 (1779720856567)
why aren't they making eye contact?
0:33
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Speaker 1 (1779720856567)
I don't think there's a top three list of why people aren't making eye contact.
0:36
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Speaker 1 (1779720856567)
It could be shame.
0:37
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Speaker 1 (1779720856567)
It could be they have something in their eye.
0:38
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Speaker 1 (1779720856567)
It could be any number of things.
0:40
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Speaker 1 (1779720856567)
But I also have a way of dealing with nonverbal
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Speaker 1 (1779720856567)
communication.
0:46
S…
Speaker 1 (1779720856567)
I am stunningly...
0:49
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Speaker 1 (1779720856567)
Blunt.
0:49
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Speaker 1 (1779720856567)
I'll just ask somebody,
0:50
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Speaker 1 (1779720856567)
why aren't you looking at me?
0:52
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Speaker 1 (1779720856567)
To clients,
0:53
S…
Speaker 1 (1779720856567)
I'll reach over and say,
0:54
S…
Speaker 1 (1779720856567)
I say every time I say X,
0:55
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Speaker 1 (1779720856567)
you do this,
0:56
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Speaker 1 (1779720856567)
and I'll start laughing.
0:57
S…
Speaker 1 (1779720856567)
And they'll usually start laughing or crying or something,
1:00
S…
Speaker 1 (1779720856567)
but it'll get the emotion out.
1:01
S…
Speaker 1 (1779720856567)
But I tend to just comment on it.
1:03
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Speaker 1 (1779720856567)
The biggest mistakes I make are presuming I know what that nonverbal
1:07
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Speaker 1 (1779720856567)
communication means.
1:08
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Speaker 1 (1779720856567)
I just would think that,
1:10
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Speaker 1 (1779720856567)
you know, they're rolling their eyes,
1:12
S…
Speaker 1 (1779720856567)
it means they're lying.
1:13
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Speaker 1 (1779720856567)
No, it doesn't necessarily mean that.
1:14
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Speaker 1 (1779720856567)
They might think I'm an idiot.
1:17
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Speaker 1 (1779720856567)
Several years ago,
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Speaker 1 (1779720856567)
I was mediating a very contentious case regarding
1:23
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Speaker 1 (1779720856567)
a very high level.
1:24
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Speaker 1 (1779720856567)
I believe he was the CFO of a company who was alleged
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Speaker 1 (1779720856567)
to have been sexually harassing his secretary.
1:32
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Speaker 1 (1779720856567)
And she told me he just stares at my breasts constantly.
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Speaker 1 (1779720856567)
He just wouldn't stop.
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Speaker 1 (1779720856567)
And she seemed very sincere,
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S…
Speaker 1 (1779720856567)
and he seemed very sincere.
1:43
S…
Speaker 1 (1779720856567)
I finally asked him.
1:45
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Speaker 1 (1779720856567)
I was talking to him.
1:45
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Speaker 1 (1779720856567)
I finally said,
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Speaker 1 (1779720856567)
you know, do you have contact lenses?
1:48
S…
Speaker 1 (1779720856567)
And he said, no,
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Speaker 1 (1779720856567)
why do you ask?
1:49
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Speaker 1 (1779720856567)
I said, because you won't look at me.
1:50
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Speaker 1 (1779720856567)
And I'm trying to raise myself up in my
1:55
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Speaker 1 (1779720856567)
chair to try to make eye contact.
1:56
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Speaker 1 (1779720856567)
And I made it safe enough for him to finally say,
1:59
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Speaker 1 (1779720856567)
I'm sorry, but I am really nervous about talking to women.
2:03
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Speaker 1 (1779720856567)
You know, I'm really good at spreadsheets,
2:05
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Speaker 1 (1779720856567)
but I'm not good at talking to women.
2:07
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Speaker 1 (1779720856567)
They make me nervous.
2:08
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Speaker 1 (1779720856567)
And I said, so you're looking right here on me.
2:10
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Speaker 1 (1779720856567)
Do you know you're doing it?
2:11
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Speaker 1 (1779720856567)
And he's just startled and had no idea.
2:14
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Speaker 1 (1779720856567)
He actually started crying.
2:15
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Speaker 1 (1779720856567)
He said no one had ever told him that.
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