ChrisC-Interview-Nate
May 19, 2026 00:19
· 11:29
· English
· Whisper Turbo
· 3 Speaker
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Speaker 1 (ChrisC-Interview-Nate)
All right.
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Speaker 1 (ChrisC-Interview-Nate)
We are recording.
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Speaker 1 (ChrisC-Interview-Nate)
Thanks again,
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Speaker 1 (ChrisC-Interview-Nate)
Chris, for taking a few minutes to chat with me about your experiences
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Speaker 1 (ChrisC-Interview-Nate)
working with Nate as well as EOS and Outgrow.
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Speaker 1 (ChrisC-Interview-Nate)
So let me jump in.
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Speaker 1 (ChrisC-Interview-Nate)
My first question for you is how long have you been working with Nate?
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Speaker 2 (ChrisC-Interview-Nate)
Through Outgrow or in general?
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Speaker 1 (ChrisC-Interview-Nate)
In general.
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Speaker 3 (ChrisC-Interview-Nate)
Six years,
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Speaker 2 (ChrisC-Interview-Nate)
seven years.
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Speaker 3 (ChrisC-Interview-Nate)
Great.
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Speaker 1 (ChrisC-Interview-Nate)
And tell me about the ways that you've worked with Nate.
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Speaker 1 (ChrisC-Interview-Nate)
Was that through EOS,
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Speaker 1 (ChrisC-Interview-Nate)
Outgrow?
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Speaker 1 (ChrisC-Interview-Nate)
Can you tell me a little bit about how you're working with Nate?
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Speaker 3 (ChrisC-Interview-Nate)
Sure.
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Speaker 2 (ChrisC-Interview-Nate)
We worked with Nate through EOS.
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Speaker 2 (ChrisC-Interview-Nate)
That's how we first got introduced to Nate.
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Speaker 2 (ChrisC-Interview-Nate)
We worked with him for about six years or so through EOS.
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Speaker 2 (ChrisC-Interview-Nate)
Then when he launched Outgrow,
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Speaker 2 (ChrisC-Interview-Nate)
we thought it was a fantastic opportunity for us.
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Speaker 2 (ChrisC-Interview-Nate)
And we decided because we had been in
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Speaker 2 (ChrisC-Interview-Nate)
EOS for so long that we would kind of switch gears and continue
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Speaker 2 (ChrisC-Interview-Nate)
running EOS on our own and jump over to Nate
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Speaker 2 (ChrisC-Interview-Nate)
for Outgrow.
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Speaker 1 (ChrisC-Interview-Nate)
Perfect.
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Speaker 1 (ChrisC-Interview-Nate)
Great.
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Speaker 1 (ChrisC-Interview-Nate)
Tell me some of your favorite things about working with Nate.
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Speaker 3 (ChrisC-Interview-Nate)
Nate's
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Speaker 2 (ChrisC-Interview-Nate)
ability to be objective in
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Speaker 3 (ChrisC-Interview-Nate)
his...
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Speaker 2 (ChrisC-Interview-Nate)
His thoughts on how to run our businesses has been fantastic.
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Speaker 2 (ChrisC-Interview-Nate)
He has a lot of experience in the IT industry,
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Speaker 2 (ChrisC-Interview-Nate)
but he also has a lot of experience with running companies.
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Speaker 2 (ChrisC-Interview-Nate)
And it's always great to get an outside point of view and
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Speaker 2 (ChrisC-Interview-Nate)
an outside set of eyes on issues and things that we're dealing with on
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Speaker 2 (ChrisC-Interview-Nate)
a day -to -day basis.
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Speaker 2 (ChrisC-Interview-Nate)
It's hard to see the forest through the trees type of scenario.
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Speaker 2 (ChrisC-Interview-Nate)
And he has been absolutely fantastic with
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Speaker 2 (ChrisC-Interview-Nate)
that. And his knowledge of this stuff is just incredible.
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Speaker 2 (ChrisC-Interview-Nate)
And he's a great,
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Speaker 2 (ChrisC-Interview-Nate)
great guy to work with as well.
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Speaker 1 (ChrisC-Interview-Nate)
Great.
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Speaker 1 (ChrisC-Interview-Nate)
And so how does his work in
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Speaker 1 (ChrisC-Interview-Nate)
both,
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Speaker 1 (ChrisC-Interview-Nate)
you know,
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Speaker 1 (ChrisC-Interview-Nate)
and we can answer these separately,
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Speaker 1 (ChrisC-Interview-Nate)
but how does his work as an EOS advisor or outgrow
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Speaker 1 (ChrisC-Interview-Nate)
advisor help you,
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Speaker 1 (ChrisC-Interview-Nate)
Chris,
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Speaker 1 (ChrisC-Interview-Nate)
in your business?
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Speaker 3 (ChrisC-Interview-Nate)
Well,
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Speaker 2 (ChrisC-Interview-Nate)
on the EOS side,
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Speaker 2 (ChrisC-Interview-Nate)
you know.
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Speaker 2 (ChrisC-Interview-Nate)
The organizational aspect of EOS and
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Speaker 2 (ChrisC-Interview-Nate)
Nate's guidance through using the EOS system was
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Speaker 2 (ChrisC-Interview-Nate)
one of the main driving forces that
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Speaker 2 (ChrisC-Interview-Nate)
allowed us to ride out the COVID issue because he
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Speaker 2 (ChrisC-Interview-Nate)
was able to have us be a lot
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Speaker 2 (ChrisC-Interview-Nate)
more organized.
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Speaker 2 (ChrisC-Interview-Nate)
But when COVID hit,
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Speaker 2 (ChrisC-Interview-Nate)
we were able to weather the storm without having to lay
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Speaker 2 (ChrisC-Interview-Nate)
off a single person.
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Speaker 2 (ChrisC-Interview-Nate)
And, you know,
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Speaker 2 (ChrisC-Interview-Nate)
we were able to come out at the other side just as strong as when we went
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Speaker 2 (ChrisC-Interview-Nate)
in. And it was,
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Speaker 2 (ChrisC-Interview-Nate)
we put that a lot on Nate,
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Speaker 2 (ChrisC-Interview-Nate)
you know, and his guidance of how to run things and his ideas
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Speaker 2 (ChrisC-Interview-Nate)
of how to structure things and organize processes and so forth.
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Speaker 2 (ChrisC-Interview-Nate)
You know, I think without him,
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Speaker 2 (ChrisC-Interview-Nate)
it would have been a completely different story.
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Speaker 1 (ChrisC-Interview-Nate)
I'm sure he'll love to hear that.
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Speaker 1 (ChrisC-Interview-Nate)
Great.
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Speaker 2 (ChrisC-Interview-Nate)
And then with Outgrow,
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Speaker 2 (ChrisC-Interview-Nate)
you know, obviously it's a newer...
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Speaker 2 (ChrisC-Interview-Nate)
process um that we're doing but his guidance with that
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Speaker 2 (ChrisC-Interview-Nate)
has been fantastic um getting our staff on board
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Speaker 2 (ChrisC-Interview-Nate)
getting them to buy off on on this new process that
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Speaker 2 (ChrisC-Interview-Nate)
we're you know that we wanted to initiate um it's very difficult to
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Speaker 2 (ChrisC-Interview-Nate)
do a dollar for dollar roi on the
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Speaker 2 (ChrisC-Interview-Nate)
benefits of outgrow but nate and i have been working together about plotting
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Speaker 2 (ChrisC-Interview-Nate)
out um swings
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Speaker 2 (ChrisC-Interview-Nate)
according to quotes and according to close ratios.
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Speaker 2 (ChrisC-Interview-Nate)
And,
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Speaker 2 (ChrisC-Interview-Nate)
you know, the numbers don't lie.
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Speaker 2 (ChrisC-Interview-Nate)
It works.
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Speaker 1 (ChrisC-Interview-Nate)
Wonderful.
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Speaker 1 (ChrisC-Interview-Nate)
Okay.
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Speaker 1 (ChrisC-Interview-Nate)
Sorry, I'm just taking some notes here.
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Speaker 2 (ChrisC-Interview-Nate)
No, no, no.
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Speaker 1 (ChrisC-Interview-Nate)
Go ahead.
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Speaker 1 (ChrisC-Interview-Nate)
Great.
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Speaker 1 (ChrisC-Interview-Nate)
Anything else that you would like to add and how,
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Speaker 1 (ChrisC-Interview-Nate)
you know,
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Speaker 1 (ChrisC-Interview-Nate)
working with Nate has helped you specifically in your business?
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Speaker 3 (ChrisC-Interview-Nate)
Well,
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Speaker 2 (ChrisC-Interview-Nate)
I think the organizational aspect of it and how to look at.
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Speaker 2 (ChrisC-Interview-Nate)
Things that we may have thought of in the past as being insurmountable or
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Speaker 2 (ChrisC-Interview-Nate)
issues that we didn't want to address or,
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Speaker 2 (ChrisC-Interview-Nate)
you know,
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Speaker 2 (ChrisC-Interview-Nate)
I'll just use staffing as a perfect example.
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Speaker 2 (ChrisC-Interview-Nate)
You know,
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Speaker 2 (ChrisC-Interview-Nate)
right person in the right seat and the strike issue
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Speaker 2 (ChrisC-Interview-Nate)
as far as through EOS,
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Speaker 2 (ChrisC-Interview-Nate)
you know,
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Speaker 2 (ChrisC-Interview-Nate)
it's very cut and dry and it's very,
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Speaker 2 (ChrisC-Interview-Nate)
it's a defined process.
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Speaker 2 (ChrisC-Interview-Nate)
And if you think about it,
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it actually does everything that we needed to do.
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Speaker 2 (ChrisC-Interview-Nate)
Whereas the fine before we were involved with Nate in EOS,
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Speaker 2 (ChrisC-Interview-Nate)
we would never have thought of,
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Speaker 2 (ChrisC-Interview-Nate)
well, you know what,
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Speaker 2 (ChrisC-Interview-Nate)
if you go through the strike process.
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Speaker 2 (ChrisC-Interview-Nate)
it actually weeds out or cements
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Speaker 2 (ChrisC-Interview-Nate)
the employee relationship with the company.
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Speaker 2 (ChrisC-Interview-Nate)
And I think that is absolutely fantastic.
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Speaker 2 (ChrisC-Interview-Nate)
Things we would never thought of before,
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Speaker 2 (ChrisC-Interview-Nate)
even though I've been running businesses for 40 years.
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Speaker 2 (ChrisC-Interview-Nate)
And as far as outgrow,
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Speaker 2 (ChrisC-Interview-Nate)
outgrow is not rocket science,
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Speaker 2 (ChrisC-Interview-Nate)
but it is a process that when you get put in place,
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absolutely shows results.
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Speaker 2 (ChrisC-Interview-Nate)
And again,
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Speaker 2 (ChrisC-Interview-Nate)
he's not teaching us anything we don't already know,
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Speaker 2 (ChrisC-Interview-Nate)
but it's how to implement that knowledge and how to get
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Speaker 2 (ChrisC-Interview-Nate)
that knowledge to be able to pay off in dividends.
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Speaker 1 (ChrisC-Interview-Nate)
Love it.
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Speaker 1 (ChrisC-Interview-Nate)
Yeah, great.
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Speaker 1 (ChrisC-Interview-Nate)
Thank you.
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Speaker 1 (ChrisC-Interview-Nate)
All right,
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Speaker 1 (ChrisC-Interview-Nate)
next question.
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Speaker 1 (ChrisC-Interview-Nate)
How many other,
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Speaker 1 (ChrisC-Interview-Nate)
I guess I would say providers,
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Speaker 1 (ChrisC-Interview-Nate)
consultants,
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Speaker 1 (ChrisC-Interview-Nate)
coaches,
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Speaker 1 (ChrisC-Interview-Nate)
whoever that might be that you've worked with,
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Speaker 1 (ChrisC-Interview-Nate)
how many do you feel like you've worked with over the last?
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Speaker 1 (ChrisC-Interview-Nate)
40 years you said you've been doing business?
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Speaker 2 (ChrisC-Interview-Nate)
Me? I've probably worked with a dozen.
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Speaker 1 (ChrisC-Interview-Nate)
And if you had to rank them best to worst,
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Speaker 1 (ChrisC-Interview-Nate)
kind of about what we were just talking about,
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Speaker 1 (ChrisC-Interview-Nate)
how would you rank Nate on that list?
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Speaker 2 (ChrisC-Interview-Nate)
Oh,
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Speaker 2 (ChrisC-Interview-Nate)
I would say nine or 10,
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Speaker 1 (ChrisC-Interview-Nate)
easy.
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Speaker 2 (ChrisC-Interview-Nate)
I can't think of anybody that has done
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more for our businesses with the consultants
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that we've hired in the past.
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Speaker 2 (ChrisC-Interview-Nate)
I can't think of anybody that had a bigger impact.
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in a positive impact on the way the business runs and,
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you know, where we stand now,
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Speaker 2 (ChrisC-Interview-Nate)
where we stood seven years ago.
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Speaker 1 (ChrisC-Interview-Nate)
Oh,
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wonderful.
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Speaker 1 (ChrisC-Interview-Nate)
Great.
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Speaker 1 (ChrisC-Interview-Nate)
Tell me a little bit about the relationship.
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Speaker 1 (ChrisC-Interview-Nate)
What's it like to work with Nate and his team over the years?
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Speaker 2 (ChrisC-Interview-Nate)
The first couple of years,
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Speaker 2 (ChrisC-Interview-Nate)
it was stressful just
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Speaker 2 (ChrisC-Interview-Nate)
because it was new,
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you know.
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Speaker 2 (ChrisC-Interview-Nate)
We've been in business for so long,
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Speaker 2 (ChrisC-Interview-Nate)
and I've been in different businesses for so long.
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Speaker 2 (ChrisC-Interview-Nate)
Taking a step back and having
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a new way to think about the same problems,
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Speaker 2 (ChrisC-Interview-Nate)
it was an adjustment to get going.
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However,
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absolutely worthwhile.
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Speaker 2 (ChrisC-Interview-Nate)
And, you know,
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Speaker 2 (ChrisC-Interview-Nate)
after the first year or so,
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Speaker 2 (ChrisC-Interview-Nate)
you know,
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Speaker 2 (ChrisC-Interview-Nate)
things tended to smooth out a little bit better.
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Speaker 2 (ChrisC-Interview-Nate)
We knew more what to expect when we went to our quarterly and annual meetings.
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Speaker 2 (ChrisC-Interview-Nate)
We knew what more to expect about what we were
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trying to accomplish in reaching our goals and what we
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were going to be doing.
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Speaker 2 (ChrisC-Interview-Nate)
And I think that all helped pave the way in when we started working with Nate
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Speaker 1 (ChrisC-Interview-Nate)
with Outgrow.
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Speaker 2 (ChrisC-Interview-Nate)
It was seamless.
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Speaker 2 (ChrisC-Interview-Nate)
It was fantastic.
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Speaker 2 (ChrisC-Interview-Nate)
It has been great since day one.
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Speaker 2 (ChrisC-Interview-Nate)
And, you know,
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Speaker 2 (ChrisC-Interview-Nate)
so I think the years working with Nate previously kind
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Speaker 2 (ChrisC-Interview-Nate)
of got all the new relationship stress out of the way.
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Speaker 2 (ChrisC-Interview-Nate)
And like I said,
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Speaker 2 (ChrisC-Interview-Nate)
we dove into Outgrow,
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Speaker 2 (ChrisC-Interview-Nate)
you know,
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full force.
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Speaker 2 (ChrisC-Interview-Nate)
And, you know,
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Speaker 2 (ChrisC-Interview-Nate)
it's part of our culture
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Speaker 1 (ChrisC-Interview-Nate)
now.
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Speaker 2 (ChrisC-Interview-Nate)
It's just an ingrained part of our culture now.
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Speaker 2 (ChrisC-Interview-Nate)
And I don't think any of that would have happened without Nate.
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Speaker 1 (ChrisC-Interview-Nate)
Awesome.
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Speaker 1 (ChrisC-Interview-Nate)
Great.
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Speaker 1 (ChrisC-Interview-Nate)
What would you say,
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Speaker 1 (ChrisC-Interview-Nate)
Chris, if someone came to you and who didn't know Nate and said,
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Speaker 1 (ChrisC-Interview-Nate)
what's it like to work with him?
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Speaker 1 (ChrisC-Interview-Nate)
What would you what would you tell them?
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Speaker 2 (ChrisC-Interview-Nate)
Nothing but highest praises.
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Speaker 2 (ChrisC-Interview-Nate)
I've already I've already referred him to two clients of mine.
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Speaker 2 (ChrisC-Interview-Nate)
And I mean,
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Speaker 2 (ChrisC-Interview-Nate)
I wouldn't do that unless I felt that
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Speaker 2 (ChrisC-Interview-Nate)
it was a product and service that they need and be Nate
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Speaker 2 (ChrisC-Interview-Nate)
would would be a good fit with them.
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Speaker 2 (ChrisC-Interview-Nate)
Again, he is very,
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Speaker 2 (ChrisC-Interview-Nate)
very knowledgeable.
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Speaker 2 (ChrisC-Interview-Nate)
He's easy to work with.
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Speaker 2 (ChrisC-Interview-Nate)
And like I say,
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he knows his stuff and he knows how to get from point A to point B.
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Speaker 2 (ChrisC-Interview-Nate)
And that's what you need.
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Speaker 2 (ChrisC-Interview-Nate)
That's what consultants,
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Speaker 2 (ChrisC-Interview-Nate)
you know, that's what you need in a good consultant.
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Speaker 2 (ChrisC-Interview-Nate)
I have no hesitation in recommending Nate to anybody.
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Speaker 1 (ChrisC-Interview-Nate)
Great.
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Speaker 1 (ChrisC-Interview-Nate)
Anything else regarding what you would?
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Speaker 1 (ChrisC-Interview-Nate)
say or share with somebody who is unsure if
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Speaker 1 (ChrisC-Interview-Nate)
they should?
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Speaker 2 (ChrisC-Interview-Nate)
I think the results will speak for themselves.
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Speaker 2 (ChrisC-Interview-Nate)
If you look at where American Laser is now,
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Speaker 2 (ChrisC-Interview-Nate)
as opposed to where American Laser was when Nate first came on board,
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Speaker 2 (ChrisC-Interview-Nate)
that alone will tell you about the EOS stuff.
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Speaker 2 (ChrisC-Interview-Nate)
And if you look at the charts and the graphs that Nate and
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Speaker 2 (ChrisC-Interview-Nate)
I have been putting together for Outgrow,
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Speaker 2 (ChrisC-Interview-Nate)
again,
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Speaker 2 (ChrisC-Interview-Nate)
the results speak for themselves.
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Speaker 2 (ChrisC-Interview-Nate)
And I'm a firm believer that if
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Speaker 2 (ChrisC-Interview-Nate)
I'm a very results -driven person,
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Speaker 2 (ChrisC-Interview-Nate)
and I think the results speak for themselves,
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Speaker 2 (ChrisC-Interview-Nate)
and I'd be more than willing to tell anybody that.
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Speaker 1 (ChrisC-Interview-Nate)
Great.
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Speaker 1 (ChrisC-Interview-Nate)
Great.
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Speaker 1 (ChrisC-Interview-Nate)
What would be the first three descriptive words that would
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Speaker 1 (ChrisC-Interview-Nate)
come to your mind when working with Nate?
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Speaker 2 (ChrisC-Interview-Nate)
Knowledgeable,
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Speaker 2 (ChrisC-Interview-Nate)
persistent,
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Speaker 2 (ChrisC-Interview-Nate)
and detail -oriented.
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Speaker 1 (ChrisC-Interview-Nate)
and detail -oriented.
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Speaker 1 (ChrisC-Interview-Nate)
Great.
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Speaker 1 (ChrisC-Interview-Nate)
As we wrap up,
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Speaker 1 (ChrisC-Interview-Nate)
do you have any other comments,
10:19
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Speaker 1 (ChrisC-Interview-Nate)
feedback I haven't asked that you would like to share about
10:23
S…
Speaker 1 (ChrisC-Interview-Nate)
working with Nate?
10:24
S…
Speaker 2 (ChrisC-Interview-Nate)
I don't think so.
10:26
S…
Speaker 2 (ChrisC-Interview-Nate)
I mean, again,
10:27
S…
Speaker 2 (ChrisC-Interview-Nate)
I wouldn't recommend him if I didn't feel that he
10:32
S…
Speaker 2 (ChrisC-Interview-Nate)
was absolutely worth...
10:35
S…
Speaker 2 (ChrisC-Interview-Nate)
And, you know,
10:36
S…
Speaker 2 (ChrisC-Interview-Nate)
he does a fantastic job.
10:38
S…
Speaker 2 (ChrisC-Interview-Nate)
Again,
10:39
S…
Speaker 2 (ChrisC-Interview-Nate)
great to work with.
10:40
S…
Speaker 2 (ChrisC-Interview-Nate)
Communication is great.
10:41
S…
Speaker 2 (ChrisC-Interview-Nate)
I just can't have enough good things to say about
10:45
S…
Speaker 1 (ChrisC-Interview-Nate)
him. Awesome.
10:48
S…
Speaker 1 (ChrisC-Interview-Nate)
Great.
10:50
S…
Speaker 1 (ChrisC-Interview-Nate)
Well, I know you have a busy day,
10:52
S…
Speaker 1 (ChrisC-Interview-Nate)
Chris, so thank you so much for taking time to share
10:56
S…
Speaker 1 (ChrisC-Interview-Nate)
this. I know Nate's on vacation,
10:58
S…
Speaker 1 (ChrisC-Interview-Nate)
but he'll love to listen into this when he's back.
11:02
S…
Speaker 1 (ChrisC-Interview-Nate)
So we really appreciate you.
11:04
S…
Speaker 1 (ChrisC-Interview-Nate)
And are you okay,
11:05
S…
Speaker 1 (ChrisC-Interview-Nate)
Chris, with us sharing some of this in
11:09
S…
Speaker 1 (ChrisC-Interview-Nate)
our materials?
11:10
S…
Speaker 2 (ChrisC-Interview-Nate)
Absolutely.
11:11
S…
Speaker 1 (ChrisC-Interview-Nate)
Okay,
11:13
S…
Speaker 1 (ChrisC-Interview-Nate)
great.
11:13
S…
Speaker 1 (ChrisC-Interview-Nate)
Well,
11:14
S…
Speaker 1 (ChrisC-Interview-Nate)
thanks again.
11:15
S…
Speaker 1 (ChrisC-Interview-Nate)
Have a good rest of the day,
11:16
S…
Speaker 1 (ChrisC-Interview-Nate)
and we'll talk soon.
11:20
S…
Speaker 2 (ChrisC-Interview-Nate)
Sounds great.
11:20
S…
Speaker 2 (ChrisC-Interview-Nate)
If there's anything else I can do,
11:21
S…
Speaker 2 (ChrisC-Interview-Nate)
just reach out.
11:22
S…
Speaker 1 (ChrisC-Interview-Nate)
All right.
11:23
S…
Speaker 1 (ChrisC-Interview-Nate)
I appreciate it.
11:24
S…
Speaker 1 (ChrisC-Interview-Nate)
Will do.
11:24
S…
Speaker 2 (ChrisC-Interview-Nate)
Thank you.
11:25
S…
Speaker 1 (ChrisC-Interview-Nate)
Thanks.
11:26
S…
Speaker 1 (ChrisC-Interview-Nate)
Bye -bye.
11:26
S…
Speaker 2 (ChrisC-Interview-Nate)
Bye -bye.
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