[Cerrato, Alejandra]_127-18028652705_20260422193130(8061)
Apr 22, 2026 19:35
· 3:09
· English
· Whisper Turbo
· 2 اسپيڪر
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0:00
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Speaker 2 ([Cerrato, Alejandra]_127-18028652705_20260422193130(8061))
Thank you for calling XPO. Our customer service team is ready to assist you. This call may be recorded for quality and training purposes. Thank you for calling XPO. This is Ariana. How can I help you? Hello, Ariana. Good afternoon. This is Alejandro with Power Handling. I am trying to get a hold of Mr. Christopher Stevens if he's available, please. He is not available. Can I take a message?
0:31
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Speaker 1 ([Cerrato, Alejandra]_127-18028652705_20260422193130(8061))
Sure. We've been providing to you guys electric pallet jacks for some time now, and we're doing a very quick check-in to see how the machines have been performing, so I just need some feedback on that. I don't have any electric pallet jacks. Is this Williston facility? Okay, so you guys don't have any type of pallet jacks to help you move heavy equipment?
1:03
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Speaker 1 ([Cerrato, Alejandra]_127-18028652705_20260422193130(8061))
Nope. I have regular manual pallet jacks, but I don't have any electricals. Okay. We have one that we purchased wholesale somewhere. I don't remember where, but that's the only one I have. But it's not electrical, is it? It is, but we bought it, I believe, from Grainger. What color is it? We bought it wholesale. Do you know what color is it? I don't, unfortunately.
1:36
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Speaker 1 ([Cerrato, Alejandra]_127-18028652705_20260422193130(8061))
Okay. What color are yours? It's orange. I don't think that's the same color. I could be wrong, but I don't believe it is. Okay. Okay, no worries then. I will try to reach Mr. Stevens through email anyway to see if we can have a chat and just maybe see the opportunity to expand maybe since you guys don't have any electric power jacks.
2:06
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Speaker 1 ([Cerrato, Alejandra]_127-18028652705_20260422193130(8061))
To have a manual jack is a little bit, well, not ergonomic at all. And it's going to actually save a lot of time and effort for your drivers to use the electrical ones. So, yeah. Can you please? I will let him know. I just want to give you a heads up. That's not something we typically do in a house. That's something that goes through corporate.
2:28
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Speaker 1 ([Cerrato, Alejandra]_127-18028652705_20260422193130(8061))
Okay. I don't think he's going to have the information you're looking for, but I will still let him know that you called, and you said you're sending an email as well? Yes, I was going to confirm if I have the right address. It's Christopher, C-H-R-I, and with a P-H in the middle, dot Stevens001 at xbl.com? Yes.
2:59
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Speaker 1 ([Cerrato, Alejandra]_127-18028652705_20260422193130(8061))
Okay. Perfect. Well, thank you very much for the information. I hope you have a blessed day. You too. Thank you. Goodbye.
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