Audio_04_02_2026_15_02_47

Folës

• Speaker 1 0:42
• Speaker 2 0:00
• Speaker 3 5:00
• Speaker 4 9:37
• Speaker 5 10:23
• Speaker 6 14:59
• Speaker 7 33:25
• Speaker 8 30:12

1. 0:00

   Kapitulli 1: from the ECU and came up with some workaround solution etc and so just because this is a day one ECU many units shipped out um however the on the good good side is from the RD teams have identified workaround solutions for the factory units and also installed units that's good thing so I'll probably hand over to you can you present the ad just uh walk through and then for the team to understand the issue and where we are I try to connect to my laptop thank you can people see the screen yes yes so uh start with the problem description so this issue affects the uh one by nine flex packs which we did a re-spin on last year so it's the gen 4 versions of them that are affected which is uh hardware hardware rail 7 on the LB and 16 on the LA so uh the problem presents itself that the packs can't be upgraded in a sienna shelf without manually intervening so if when the pack is inserted into the shelf if it tries to be upgraded the upgrade will fail and it will remain in that upgrade failed state until uh it is uh cleaned up so uh this issue was was silent for quite a while because the packs don't get upgraded if the shelf is running an older load before rel 16. 299s · Speaker 2

   from the ECU and came up with some workaround solution etc and so just because this is a day one ECU many units shipped out um however the on the good good side is from the RD teams have identified workaround solutions for the factory units…

2. 5:00

   Kapitulli 2: adds this command to the final test and that started uh running the packs that are still at the factory through this to … 144s · Speaker 3

   adds this command to the final test and that started uh running the packs that are still at the factory through this to to get them all into the valid state and in terms of preventative actions so the this issue was was missed because it do…

3. 7:24

   Kapitulli 3: same as what a sienna customer would have i have a question um so the workaround can can it be done remotely on our our … 132s · Speaker 1

   same as what a sienna customer would have i have a question um so the workaround can can it be done remotely on our our customer shelves to recover the card yes so kevin you can confirm that but i'm i'm pretty sure there's no uh need to be …

4. 9:37

   Kapitulli 4: sitting in shelves right on any release okay so quick question how do we do that for like these 3 000 units got shipped … 84s · Speaker 4

   sitting in shelves right on any release okay so quick question how do we do that for like these 3 000 units got shipped to over 50 different customers how do we do that for all these many customers yes so that question i think all right so …

5. 11:03

   Kapitulli 5: right so how are we going to do this and why do we need yeah go ahead is it a service impacting when you're putting thes… 202s · Speaker 3

   right so how are we going to do this and why do we need yeah go ahead is it a service impacting when you're putting these commands on when you implement the command no it's not service impacting so it doesn't restart the card at all it just…

6. 14:25

   Kapitulli 6: not happen then the one that's being proposed here it it can't happen at the at momentum it has to be a joint exercise b… 93s · Speaker 4

   not happen then the one that's being proposed here it it can't happen at the at momentum it has to be a joint exercise between sienna and momentum so that the upgrade has to take place in a sienna shelf that's configured the way uh a custom…

7. 16:00

   Kapitulli 7: so it would need to be a joint activity for an FPE process as a whole right i mean this doesn't just apply to Lamentum i… 303s · Speaker 3

   so it would need to be a joint activity for an FPE process as a whole right i mean this doesn't just apply to Lamentum it applies to in-house and and other vendors too we don't test a W-O upgrade from a production card anyway this is an int…

8. 21:04

   Kapitulli 8: older loads had no upgrade problems so this was great but moving forward we need to be sure for any new new hardware LCM… 70s · Speaker 2

   older loads had no upgrade problems so this was great but moving forward we need to be sure for any new new hardware LCM activity that as part of the FPE process we we do this upgrade so if it's not documented here I think we need to to doc…

9. 22:14

   Kapitulli 9: release checks what are we going to change publication I would say we don't we release the card production so there's go… 110s · Speaker 1

   release checks what are we going to change publication I would say we don't we release the card production so there's going to be a check box that says how we test future upgrade right okay sounds good and and who has that action I think th…

10. 24:05

    Kapitulli 10: for any new load yes this this particular problem uh the the final test software that is being updated for all our packs… 306s · Speaker 2

    for any new load yes this this particular problem uh the the final test software that is being updated for all our packs will will cover off this particular problem but the concern would be you know this is just one type of problem that cou…

11. 29:11

    Kapitulli 11: there are any of those cards there and then do that those are for the deploy ones running in pre 1696 yeah so that's tha… 54s · Speaker 1

    there are any of those cards there and then do that those are for the deploy ones running in pre 1696 yeah so that's that's i think that's how we should attack this problem right so there's probably be a huge amount a number of cards that a…

12. 30:12

    Kapitulli 12: yeah so i think that that is an internal meeting kevin i think here we wanted to understand what the problem is it sound… 66s · Speaker 8

    yeah so i think that that is an internal meeting kevin i think here we wanted to understand what the problem is it sounds like that is the corrective action i'm still not clear on how the preventative action whether that would be enough or …

13. 31:18

    Kapitulli 13: we haven't decided to do a recall so that's that's what i guess walter is is suggesting that we need to have the proposa… 63s · Speaker 2

    we haven't decided to do a recall so that's that's what i guess walter is is suggesting that we need to have the proposals and team come together to make a decision if you actually want to recall right yeah i don't think it's cost effective…

14. 32:21

    Kapitulli 14: there be a shelf nearby where they could be like with the help of the vendor provide a resource to upgrade and that type… 63s · Speaker 8

    there be a shelf nearby where they could be like with the help of the vendor provide a resource to upgrade and that type of thing right well wilhelm is closest to the field support level yeah sorry kevin yeah just a comment right customers …

15. 33:25

    Kapitulli 15: so saeed at this this stage do you know how many cards not left sienna yet like just a high level how many still in sienna how many already left sienna like went to any customer so of the of the 3500 units yeah it looks like we have not shipped 700 of those we have 250 in our inventory but the remaining of that 700 minus 255 i don't know where where those units are it doesn't show in our system it shows it's lumentum canada so we need to figure out where those units are but then 2800 units are shipped to over 50 or even more customers see 2000 and how many ship to customers 800 yeah it's it's beyond 50 50. 93s · Speaker 7

    so saeed at this this stage do you know how many cards not left sienna yet like just a high level how many still in sienna how many already left sienna like went to any customer so of the of the 3500 units yeah it looks like we have not shi…

16. 34:59

    Kapitulli 16: the top the top Top like ones that have like four hundred or like hundred or sixty units There is maybe I quickly share my screen so you can actually see it But to Kevin's comment you believe most of that is actually not installed base. 145s · Speaker 6

    the top the top Top like ones that have like four hundred or like hundred or sixty units There is maybe I quickly share my screen so you can actually see it But to Kevin's comment you believe most of that is actually not installed base. It'…

17. 37:24

    Kapitulli 17: But this is gonna be a massive under Yeah, from this call. 86s · Speaker 3

    But this is gonna be a massive under Yeah, from this call. I'm hearing that Shipping these cars back we're not a solution either, right? Well, it sounds like there might be 700 right to deal with as a separate problem They haven't been ship…

18. 38:51

    Kapitulli 18: Right So Kevin, I don't know Kevin or or will have can we get the proposals of what what we think? 56s · Speaker 1

    Right So Kevin, I don't know Kevin or or will have can we get the proposals of what what we think? Are the path forward and then have a call to discuss that with GCC and whoever else needs to be involved? Certainly bring them into it. I'd b…

19. 39:51

    Kapitulli 19: So we should see what the current uh requirement is for end of quarter We can make to set that decision set really and i… 61s · Speaker 6

    So we should see what the current uh requirement is for end of quarter We can make to set that decision set really and if there is surplus deal with that differently i think there's this three groupings really there's the one the 700 sittin…

20. 40:53

    Kapitulli 20: staying around ready with not 700 but we can check our inventory and we can get back to you pretty quickly on that point… 85s · Speaker 1

    staying around ready with not 700 but we can check our inventory and we can get back to you pretty quickly on that point so we'll see what we can offer in terms of uh spares also with my limited knowledge we are like the solutions that can …

21. 42:19

    Kapitulli 21: we send those units if we can get like units for them and also what's the turnaround time to get them fixed so see the c… 83s · Speaker 7

    we send those units if we can get like units for them and also what's the turnaround time to get them fixed so see the cue share the file after the meeting so for those 700 you see the many list is the momentum right the momentum of the can…

22. 43:42

    Kapitulli 22: population is about the same just a little bit more lb but it's not that drastically different okay i think the la is fo… 120s · Speaker 5

    population is about the same just a little bit more lb but it's not that drastically different okay i think the la is for uh fixed grid use right or we label it as fixed grid that's the one yeah okay that means we've got a lot of customers …

23. 45:43

    Kapitulli 23: have no idea about volumes to be honest but uh but we're gonna change the manufacturing process for all gen 4 cards righ… 68s · Speaker 1

    have no idea about volumes to be honest but uh but we're gonna change the manufacturing process for all gen 4 cards right ken yeah so newt so newly manufactured uh gen 4 cards will have the fixed run on them the the question is you know gen…

24. 46:51

    Kapitulli 24: didn't you say that that this command will be done on every new unit yes only on new unit on the gen 4s that's right but… 100s · Speaker 4

    didn't you say that that this command will be done on every new unit yes only on new unit on the gen 4s that's right but right but the current rla 1x5 out there which are gen 4 right the new the new lcm ones from last year we haven't seen a…

25. 48:32

    Kapitulli 25: better handle on on what the real risk is the one by fives okay you mentioned the full manufacturing for one by five is … 87s · Speaker 3

    better handle on on what the real risk is the one by fives okay you mentioned the full manufacturing for one by five is covered right we're going to have this new yes yes the manufacturing test will release new final test software for all p…

26. 50:01

    Kapitulli 26: So if it's now shipped, maybe it can be done fast, right? 84s · Speaker 1

    So if it's now shipped, maybe it can be done fast, right? We'd assume that some of these you'd ship back, but in order to go and maintain your, you know, quarter-end shipping, we need to go and provide up information, what we can provide a …

27. 51:25

    Kapitulli 27: Yeah, I guess it would be good to have another call, Linda, next week to see the updated status of these corrective action and preventive actions, as well as to get an update on your inventory and turnaround time. 73s · Speaker 3

    Yeah, I guess it would be good to have another call, Linda, next week to see the updated status of these corrective action and preventive actions, as well as to get an update on your inventory and turnaround time. And then internally, we're…

28. 52:41

    Kapitulli 28: Yeah, I'm going to reach out and see what we have in terms of material. 80s · Speaker 2

    Yeah, I'm going to reach out and see what we have in terms of material. I think the one thing we just need to validate internally is how many of these we already retested and done up with the new process. Okay. And, yeah, we can provide tha…

29. 54:01

    Kapitulli 29: Oh, no, no, about the ones in the field, I guess. 81s · Speaker 3

    Oh, no, no, about the ones in the field, I guess. William, you mean the ones that are already going to be fixed in the field or Lumentum ones? Well, again, there's different buckets, right? So, there's a bucket of the 700 that haven't been …

30. 55:23

    Kapitulli 30: Okay, so who's going to drive the internal discussion, Willem, or the, we're going to approach the ones that are not replacing hardware? 84s · Speaker 7

    Okay, so who's going to drive the internal discussion, Willem, or the, we're going to approach the ones that are not replacing hardware? Yeah, I think we'll have to have a separate discussion, I mean, my knee-jerk reaction is, you know, thi…

31. 56:48

    Kapitulli 31: Yeah, I mean, we'll have the list that's going to be bad. 62s · Speaker 6

    Yeah, I mean, we'll have the list that's going to be bad. Saeed will open up an SPI, which has the entire list. We can say that any time a DMS ticket is closed after that, those are cleared. Somebody from GCC is going to have to tell us uni…

32. 57:52

    Kapitulli 32: Yeah. So, Saeed, I guess we need an internal call, obviously, to hash out the rest of that, and then in parallel, Lamentum can get back to us on what they have to help us start the swap process. 37s · Speaker 1

    Yeah. So, Saeed, I guess we need an internal call, obviously, to hash out the rest of that, and then in parallel, Lamentum can get back to us on what they have to help us start the swap process. Sounds good. Okay. Okay. Yeah, four o'clock, …