1779725812739
May 25, 2026 16:18
· 1:46
· English
· Whisper Turbo
· 2 المتكلمون
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Speaker 2 (1779725812739)
I have coached around apology when it comes up
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Speaker 2 (1779725812739)
and suggested that at first,
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Speaker 2 (1779725812739)
if it's not real,
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Speaker 2 (1779725812739)
don't even bother.
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Speaker 2 (1779725812739)
because it just does more harm than good.
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Speaker 1 (1779725812739)
Again,
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Speaker 2 (1779725812739)
I suggest to them that an apology says,
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Speaker 2 (1779725812739)
I'm sorry,
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Speaker 2 (1779725812739)
but is not going to be received as an apology.
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Speaker 1 (1779725812739)
Yes,
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Speaker 2 (1779725812739)
I definitely have said there are times when I think that the
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Speaker 2 (1779725812739)
other side might be able to hear it,
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Speaker 2 (1779725812739)
and I have said there are times when I don't think the timing is
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Speaker 2 (1779725812739)
right here.
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Speaker 1 (1779725812739)
Again,
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Speaker 2 (1779725812739)
it is for...
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Speaker 2 (1779725812739)
For some people to get closure in some situations,
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Speaker 2 (1779725812739)
it's important for them to be able to.
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Speaker 2 (1779725812739)
apologize and it's sometimes the other side that doesn't even want to hear it
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Speaker 2 (1779725812739)
it's it's too late too little too late they don't even want to hear it so
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Speaker 2 (1779725812739)
sometimes i have to coach the other side to be receptive to
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Speaker 2 (1779725812739)
the possibility that there may be a real apology here i don't
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Speaker 2 (1779725812739)
make an i don't i'm not the one that's going to make into judgment about whether or not
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Speaker 2 (1779725812739)
it's an authentic apology it's for that party to decide
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Speaker 1 (1779725812739)
but
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Speaker 2 (1779725812739)
try to encourage them to at least be willing to
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Speaker 2 (1779725812739)
give the other party an opportunity to apologize.
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Speaker 2 (1779725812739)
It's very powerful,
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Speaker 2 (1779725812739)
very healing process.
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Speaker 2 (1779725812739)
In a healing moment,
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Speaker 2 (1779725812739)
I've seen healing moments around this which are transformative.
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Speaker 2 (1779725812739)
I think it's very important for us as mediators to respect
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Speaker 2 (1779725812739)
that there are these possibilities and if we see the opportunities
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Speaker 2 (1779725812739)
to invite and offer and then leave it to the parties to choose to
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Speaker 2 (1779725812739)
take advantage of that offering or not.
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