صرف دکھائی دے رہا ہے
0:00
S… Speaker 2 (1779725812739)
I have coached around apology when it comes up
0:04
S… Speaker 2 (1779725812739)
and suggested that at first,
0:07
S… Speaker 2 (1779725812739)
if it's not real,
0:08
S… Speaker 2 (1779725812739)
don't even bother.
0:11
S… Speaker 2 (1779725812739)
because it just does more harm than good.
0:14
S… Speaker 1 (1779725812739)
Again,
0:15
S… Speaker 2 (1779725812739)
I suggest to them that an apology says,
0:17
S… Speaker 2 (1779725812739)
I'm sorry,
0:18
S… Speaker 2 (1779725812739)
but is not going to be received as an apology.
0:22
S… Speaker 1 (1779725812739)
Yes,
0:23
S… Speaker 2 (1779725812739)
I definitely have said there are times when I think that the
0:27
S… Speaker 2 (1779725812739)
other side might be able to hear it,
0:29
S… Speaker 2 (1779725812739)
and I have said there are times when I don't think the timing is
0:33
S… Speaker 2 (1779725812739)
right here.
0:34
S… Speaker 1 (1779725812739)
Again,
0:34
S… Speaker 2 (1779725812739)
it is for...
0:37
S… Speaker 2 (1779725812739)
For some people to get closure in some situations,
0:41
S… Speaker 2 (1779725812739)
it's important for them to be able to.
0:44
S… Speaker 2 (1779725812739)
apologize and it's sometimes the other side that doesn't even want to hear it
0:48
S… Speaker 2 (1779725812739)
it's it's too late too little too late they don't even want to hear it so
0:53
S… Speaker 2 (1779725812739)
sometimes i have to coach the other side to be receptive to
0:57
S… Speaker 2 (1779725812739)
the possibility that there may be a real apology here i don't
1:01
S… Speaker 2 (1779725812739)
make an i don't i'm not the one that's going to make into judgment about whether or not
1:05
S… Speaker 2 (1779725812739)
it's an authentic apology it's for that party to decide
1:09
S… Speaker 1 (1779725812739)
but
1:10
S… Speaker 2 (1779725812739)
try to encourage them to at least be willing to
1:14
S… Speaker 2 (1779725812739)
give the other party an opportunity to apologize.
1:18
S… Speaker 2 (1779725812739)
It's very powerful,
1:20
S… Speaker 2 (1779725812739)
very healing process.
1:22
S… Speaker 2 (1779725812739)
In a healing moment,
1:23
S… Speaker 2 (1779725812739)
I've seen healing moments around this which are transformative.
1:28
S… Speaker 2 (1779725812739)
I think it's very important for us as mediators to respect
1:32
S… Speaker 2 (1779725812739)
that there are these possibilities and if we see the opportunities
1:36
S… Speaker 2 (1779725812739)
to invite and offer and then leave it to the parties to choose to
1:41
S… Speaker 2 (1779725812739)
take advantage of that offering or not.

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