audio1371561788
Jul 16, 2026 11:52
· 16:33
· English
· Whisper Turbo
· 3 Speakers
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Showing only
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Speaker 2 (audio1371561788)
recording starting so what
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I will do I will share a PowerPoint with
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the questions I have I will read it for you and I will keep the
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the questions on the screen so you can think you
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can take your time as that so I
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will I will right now share share the
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PowerPoints okay and
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Let's start with the first question.
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Are you satisfied with the results you have achieved with
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next?
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Speaker 3 (audio1371561788)
This is
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a big question.
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Speaker 2 (audio1371561788)
Yeah.
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Take your time.
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What kind of results?
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I don't know.
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Monetary.
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I don't know.
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What do you feel?
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That satisfied you or not?
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Speaker 1 (audio1371561788)
Not always.
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Speaker 2 (audio1371561788)
Okay.
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Proceed.
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Speaker 2 (audio1371561788)
You can proceed.
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Speaker 1 (audio1371561788)
It's a big topic.
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It will not end now if we have to start discussion.
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Speaker 2 (audio1371561788)
Can you resume?
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Speaker 3 (audio1371561788)
Just
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go ahead.
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Speaker 2 (audio1371561788)
Don't just push
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it out.
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Speaker 1 (audio1371561788)
Push it out.
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Speaker 1 (audio1371561788)
No,
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Speaker 2 (audio1371561788)
it's not pushing out.
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Speaker 1 (audio1371561788)
I will try to execute
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one point.
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Support.
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Okay.
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Speaker 3 (audio1371561788)
Can
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you be specific?
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Speaker 1 (audio1371561788)
Yeah, support.
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Always when you have something not working and you need to start discussions
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to solve a problem,
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it takes too much time.
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And sometimes you have to,
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I don't know,
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you have to wait for the
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right maybe
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person to end this long story.
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Speaker 3 (audio1371561788)
Okay.
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I'm trying to minimize things.
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I don't want to discuss lots of things.
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Speaker 1 (audio1371561788)
Okay.
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Anything else about this question?
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Speaker 1 (audio1371561788)
No.
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I think this is the most important thing.
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Speaker 2 (audio1371561788)
Okay.
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We have lots of things,
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Speaker 1 (audio1371561788)
but we don't need to...
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Speaker 1 (audio1371561788)
But you can.
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Speaker 2 (audio1371561788)
This is the right forum for that.
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This is the right forum for that.
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So if you think it's important,
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please say.
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Speaker 1 (audio1371561788)
I don't know.
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Mainly when you have something not
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working, you don't have to wait for
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people to solve the problem and then to find
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the exact...
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faulty item and then you have to wait until to pay and then to transfer
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and then to send you the goods.
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Speaker 1 (audio1371561788)
This is a
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major point.
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Speaker 3 (audio1371561788)
Okay.
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For example,
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we have one coil for Mokka which is not working in
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Lebanon.
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You have sent the coils directly without waiting for payment,
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which is something good.
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For example,
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for the problem we had in Saudi and in Jordan,
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it took us,
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I don't know how many days,
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maybe two weeks,
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maybe more.
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I don't remember.
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So this was a big and a major
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point.
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You have to keep the system not working to
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investigate with
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the supplier who gave you the
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HF drivers,
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or it's not a driver,
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it's a coil.
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And your client who paid for a system,
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for example, for 100 euros has to wait for two,
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three, four weeks to receive a coil.
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Already you know your distributor and you know the client.
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They will not pretend not paying or they
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will not say we will not pay you.
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They will pay you.
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Support is really important.
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Speaker 3 (audio1371561788)
Okay.
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I think this is enough for this question.
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Speaker 2 (audio1371561788)
Otherwise,
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I have to spend lunch,
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dinner, talking about this.
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Speaker 2 (audio1371561788)
Okay.
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So let's go to the second question,
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Tony.
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Is it okay?
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Yeah.
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Speaker 1 (audio1371561788)
Yeah, yeah.
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Go ahead.
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Which audio brands are
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you selling the most of right now?
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Alacoustic,
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Digico,
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Radial.
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Okay.
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What are the reasons?
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Support.
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Support,
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quality,
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riders,
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AVB,
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Lisa,
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P1s,
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everything.
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Everything.
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I'm talking everything.
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Very well.
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You don't have any question mark.
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Speaker 1 (audio1371561788)
I cannot do that.
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I can only read the
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questions and it's up to you.
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Yeah, I'm saying.
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I already said the reasons.
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Speaker 1 (audio1371561788)
Yes,
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of course.
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So let's go to the next question.
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What are our three main problems?
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Speaker 1 (audio1371561788)
Three main
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problems.
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Too many products.
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Not
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focusing on products.
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And support.
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Okay.
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There are three.
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Yeah,
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there are three.
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You want another reason?
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Speaker 1 (audio1371561788)
No,
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Speaker 1 (audio1371561788)
no, no,
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Speaker 1 (audio1371561788)
no, no. I just want to know if you want to add something else.
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Speaker 1 (audio1371561788)
No,
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Speaker 1 (audio1371561788)
no. No?
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Okay.
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Speaker 1 (audio1371561788)
I don't want to go forward.
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Speaker 1 (audio1371561788)
Nothing to do with that,
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believe me.
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This is something that will be valuable for
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both of us.
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Where is Tiago?
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He's in front of you?
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Speaker 1 (audio1371561788)
No, no,
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no.
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No one?
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Speaker 1 (audio1371561788)
No,
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Speaker 1 (audio1371561788)
no.
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Okay.
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So let's go to the next question.
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What changes would you need
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for double your orders in the next 12 months?
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You
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have to focus on products.
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We have discussed,
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I think,
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this, I don't remember if it was six
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months, five months ago.
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For example,
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the HFA,
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you have to remove them,
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and it was a good step to remove them.
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Too many products
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is really a big problem.
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Speaker 1 (audio1371561788)
When you have,
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for example,
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eight kinds of 15 -inch subs,
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eight kinds of 15 -inch subs.
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Eight models of 18 subs,
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four models of,
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I don't know, dual 18.
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This is not good.
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By the way,
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I'm not talking about the AudioCon.
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I'm talking about the Pro Audio.
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And now
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with what you have done with the SP series,
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it's a good,
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this is a good step.
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And it's really important that you have both speakers.
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active and passive this is
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i think this is the most important part and support whenever you have
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a faulty item with your clients you have
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to you have to act directly
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and send him the faulty part without waiting to transfer for
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you i don't think this will make a big difference in the accounting at any big company
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for stop
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shipping an amplifier for i don't know how much you pay for it 5 500
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150 euros because
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whenever you have a client who's working with you especially through a distributor i don't think
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the distributor will make a bad reputation not paying for a spare part
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your your client will be much more happier to
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receive
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and make his system working,
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then waiting for a company asking for 10
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euros or 100 euros or 50 euros.
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Now they will tell
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you that, no,
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the distributor should bring it and give it to the end
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user, correct?
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But the distributor is not the manufacturer.
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A distributor can do this,
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but he's not the manufacturer.
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These are the changes.
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I think.
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Very well.
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Very well.
9:52
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So let's.
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Time for coffee.
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Time for coffee.
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Not yet.
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Hold on a moment.
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I think that's the last question.
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Next one.
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Is
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there anything I haven't asked you yet that you think
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is important for me to know?
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Product gaps or so or any other subject?
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Speaker 1 (audio1371561788)
Yes.
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Mocha.
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We have discussed about
10:30
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some small
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items from mocha system to send to saudi arabia and
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the answer was no because this is a package i don't
10:47
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think this should happen like this because
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if someone needs to buy one powered sub you
10:56
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cannot tell him no you have to buy a complete mocha as if
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you are telling someone if you don't pay me 100 000 euro a
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year i will not give you the distribution it's exactly the same because
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the client he need one sub
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He has a couple of events where he needs
11:14
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one sub.
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Additional sub,
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I mean.
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Or additional two mocha.
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Or additional passive subs.
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This is not good.
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Speaker 1 (audio1371561788)
You have to find a way to support your clients
11:30
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with, I don't want to say spare parts,
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but with items from this system.
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to be able to convince your
11:44
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end user that he can do anything he wants when
11:48
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he has the main system,
11:52
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or let's say the main,
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what do we say,
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the main system you have selected
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for him to be able to buy for the main package.
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This is really important.
12:12
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Speaker 1 (audio1371561788)
And I think this is really important.
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Speaker 1 (audio1371561788)
They have to think about it,
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Speaker 1 (audio1371561788)
you guys.
12:18
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This is only the,
12:22
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Speaker 1 (audio1371561788)
I think,
12:23
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Speaker 1 (audio1371561788)
I don't have any more things.
12:25
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Speaker 1 (audio1371561788)
Okay.
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Speaker 1 (audio1371561788)
AVB also,
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don't forget.
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Speaker 2 (audio1371561788)
Tell me about it.
12:32
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Speaker 1 (audio1371561788)
If AVB is an important part,
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Speaker 1 (audio1371561788)
you have to start using it.
12:36
S…
Speaker 1 (audio1371561788)
Minimize product,
12:39
S…
Speaker 1 (audio1371561788)
add AVB,
12:42
S…
Speaker 1 (audio1371561788)
even with the processor.
12:46
S…
Speaker 1 (audio1371561788)
like Galileo,
12:47
S…
Speaker 1 (audio1371561788)
P1,
12:48
S…
Speaker 1 (audio1371561788)
I don't know what,
12:49
S…
Speaker 1 (audio1371561788)
because this is the new generation.
12:51
S…
Speaker 1 (audio1371561788)
Now,
12:53
S…
Speaker 1 (audio1371561788)
every day we are using systems,
12:55
S…
Speaker 1 (audio1371561788)
we are using AVB.
12:56
S…
Speaker 1 (audio1371561788)
You will say it's inexpensive.
13:00
S…
Speaker 1 (audio1371561788)
I don't think this will make a big difference when you start
13:04
S…
Speaker 1 (audio1371561788)
to sell AVB or to add AVB to your
13:08
S…
Speaker 1 (audio1371561788)
speakers or amplifiers.
13:11
S…
Speaker 1 (audio1371561788)
In the long term,
13:13
S…
Speaker 1 (audio1371561788)
it will be cheap,
13:16
S…
Speaker 1 (audio1371561788)
will not be expensive.
13:18
S…
Speaker 1 (audio1371561788)
better than having 100 kind of speaker you
13:22
S…
Speaker 1 (audio1371561788)
can have 12 models in a very
13:26
S…
Speaker 1 (audio1371561788)
good quality with a very good
13:31
S…
Speaker 1 (audio1371561788)
network like avp aes and
13:36
S…
Speaker 1 (audio1371561788)
this will be much better to focus on small products than
13:40
S…
Speaker 1 (audio1371561788)
focusing on big items
13:45
S…
Speaker 1 (audio1371561788)
Like, for example,
13:46
S…
Speaker 1 (audio1371561788)
you remember how many times we have asked for the GEL,
13:50
S…
Speaker 1 (audio1371561788)
GLE files with the old softwares,
13:52
S…
Speaker 1 (audio1371561788)
and it took us,
13:54
S…
Speaker 1 (audio1371561788)
until today,
13:55
S…
Speaker 1 (audio1371561788)
we couldn't manage to solve it.
13:57
S…
Speaker 1 (audio1371561788)
So why you want to sell these products to
14:01
S…
Speaker 1 (audio1371561788)
integrators,
14:04
S…
Speaker 1 (audio1371561788)
let's say, not to rental companies,
14:07
S…
Speaker 1 (audio1371561788)
and you don't have the GLE files?
14:10
S…
Speaker 1 (audio1371561788)
This is really bad.
14:12
S…
Speaker 1 (audio1371561788)
At the end,
14:13
S…
Speaker 1 (audio1371561788)
when someone is doing a...
14:16
S…
Speaker 1 (audio1371561788)
a project and he start to use for example the east focus and he doesn't have
14:20
S…
Speaker 1 (audio1371561788)
the gle files this is nonsense i don't want to start
14:25
S…
Speaker 1 (audio1371561788)
with a system and start to work on it and then
14:29
S…
Speaker 1 (audio1371561788)
when i need one of these speakers i don't have a g the
14:33
S…
Speaker 1 (audio1371561788)
files i need to swift to another speaker so
14:37
S…
Speaker 1 (audio1371561788)
for example if you work with all these big companies even the
14:42
S…
Speaker 1 (audio1371561788)
small ones they have everything they have everything
14:45
S…
Speaker 1 (audio1371561788)
So focusing on less items
14:50
S…
Speaker 1 (audio1371561788)
with better quality
14:55
S…
Speaker 1 (audio1371561788)
and they are available
14:59
S…
Speaker 1 (audio1371561788)
in the software with all of their files and you can use AES
15:06
S…
Speaker 1 (audio1371561788)
and AVB is much better because I think
15:10
S…
Speaker 1 (audio1371561788)
in the near future you will not see any more analog.
15:15
S…
Speaker 1 (audio1371561788)
in the amps and speakers.
15:16
S…
Speaker 1 (audio1371561788)
For example,
15:17
S…
Speaker 1 (audio1371561788)
with the new amplifiers with Alacoustic LA7,
15:20
S…
Speaker 1 (audio1371561788)
you have only one analog input and one
15:24
S…
Speaker 1 (audio1371561788)
analog output.
15:25
S…
Speaker 1 (audio1371561788)
While with AVB,
15:27
S…
Speaker 1 (audio1371561788)
you can do anything,
15:29
S…
Speaker 1 (audio1371561788)
anything you want with this amplifier.
15:31
S…
Speaker 1 (audio1371561788)
Coffee break.
15:35
S…
Speaker 1 (audio1371561788)
Thank you.
15:35
S…
Speaker 1 (audio1371561788)
Very well.
15:37
S…
Speaker 2 (audio1371561788)
Very well.
15:38
S…
Speaker 2 (audio1371561788)
Very, very,
15:39
S…
Speaker 2 (audio1371561788)
very.
15:40
S…
Speaker 2 (audio1371561788)
valuable what you have said it will be
15:45
S…
Speaker 2 (audio1371561788)
taking in consideration for sure for
15:49
S…
Speaker 2 (audio1371561788)
our analysis and yeah important inputs that's
15:54
S…
Speaker 2 (audio1371561788)
exactly the goal that's our target it's to get these feedbacks
15:58
S…
Speaker 2 (audio1371561788)
from your side so
16:03
S…
Speaker 2 (audio1371561788)
I think we are finished with this
16:07
S…
Speaker 2 (audio1371561788)
session so I'll stop sharing
16:11
S…
Speaker 2 (audio1371561788)
And I will stop recording.
16:16
S…
Speaker 2 (audio1371561788)
No,
16:18
S…
Speaker 1 (audio1371561788)
no. I have sent you a message now on your phone.
16:20
S…
Speaker 1 (audio1371561788)
Oh,
16:21
S…
Speaker 1 (audio1371561788)
you have.
16:21
S…
Speaker 1 (audio1371561788)
Bravo,
16:25
S…
Speaker 1 (audio1371561788)
Sergio.
16:25
S…
Speaker 1 (audio1371561788)
Okay.
16:28
S…
Speaker 2 (audio1371561788)
So I'll stop recording now.
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