སྟོན་རྐྱངམ་ཅིག་
0:02
S… Speaker 3 (audio1282969784)
Recording is in progress. Thank you very much, Zoom. Okay.
0:06
S… Speaker 2 (audio1282969784)
All right, Thomas,
0:06
S… Speaker 3 (audio1282969784)
I'm just going to share a screen with you quickly.
0:09
S… Speaker 3 (audio1282969784)
Like I said,
0:11
S… Speaker 3 (audio1282969784)
this is primarily,
0:13
S… Speaker 3 (audio1282969784)
the target is for us to learn about
0:17
S… Speaker 3 (audio1282969784)
how you see us,
0:19
S… Speaker 3 (audio1282969784)
you know, because fundamentally we want to create a situation where
0:23
S… Speaker 3 (audio1282969784)
Next Improves sells more and then obviously,
0:26
S… Speaker 3 (audio1282969784)
you know, Vision Sound also sells more.
0:28
S… Speaker 3 (audio1282969784)
So, I mean,
0:30
S… Speaker 3 (audio1282969784)
that's what we're here to do,
0:31
S… Speaker 1 (audio1282969784)
right?
0:33
S… Speaker 3 (audio1282969784)
It's a business.
0:34
S… Speaker 3 (audio1282969784)
So we just obviously want to know,
0:36
S… Speaker 3 (audio1282969784)
and we're going to ask some questions.
0:37
S… Speaker 3 (audio1282969784)
There's no wrong or right answers.
0:39
S… Speaker 3 (audio1282969784)
You know,
0:40
S… Speaker 3 (audio1282969784)
and so I'm going to get started anyway.
0:43
S… Speaker 3 (audio1282969784)
So you can see the screen?
0:44
S… Speaker 4 (audio1282969784)
Okay. Okay.
0:45
S… Speaker 1 (audio1282969784)
I see the screen.
0:46
S… Speaker 1 (audio1282969784)
Perfect. Yes.
0:46
S… Speaker 2 (audio1282969784)
Okay.
0:47
S… Speaker 3 (audio1282969784)
So the first question,
0:48
S… Speaker 3 (audio1282969784)
are you satisfied with the results you have achieved with Next?
0:50
S… Speaker 4 (audio1282969784)
Of course.
0:54
S… Speaker 1 (audio1282969784)
There are many products that were very satisfied
0:58
S… Speaker 1 (audio1282969784)
and we're trying to work as much as we can.
1:02
S… Speaker 1 (audio1282969784)
For example,
1:04
S… Speaker 1 (audio1282969784)
the W series,
1:05
S… Speaker 1 (audio1282969784)
the T series,
1:06
S… Speaker 1 (audio1282969784)
the amplifiers,
1:07
S… Speaker 1 (audio1282969784)
the 100 volts and any amplifier like
1:12
S… Speaker 1 (audio1282969784)
A700,
1:15
S… Speaker 1 (audio1282969784)
for example,
1:16
S… Speaker 1 (audio1282969784)
which is an amazing amplifier in the price and the possibilities.
1:22
S… Speaker 1 (audio1282969784)
We were satisfied with the more low -cost products
1:26
S… Speaker 1 (audio1282969784)
because we have many problems,
1:28
S… Speaker 1 (audio1282969784)
like the bars,
1:29
S… Speaker 1 (audio1282969784)
the cheap bars,
1:31
S… Speaker 4 (audio1282969784)
and,
1:31
S… Speaker 4 (audio1282969784)
you know,
1:32
S… Speaker 1 (audio1282969784)
this kind of,
1:33
S… Speaker 1 (audio1282969784)
the headphones never like the sound.
1:36
S… Speaker 1 (audio1282969784)
This is why we bought
1:40
S… Speaker 1 (audio1282969784)
some products in the first place,
1:42
S… Speaker 1 (audio1282969784)
but we stopped working with them.
1:44
S… Speaker 2 (audio1282969784)
Yeah,
1:45
S… Speaker 2 (audio1282969784)
yeah. If you see...
1:47
S… Speaker 3 (audio1282969784)
Yeah, you're talking about like the consumer products.
1:49
S… Speaker 1 (audio1282969784)
The consumer products,
1:51
S… Speaker 1 (audio1282969784)
yes. We are not very fun and it was
1:55
S… Speaker 1 (audio1282969784)
not, it's not our goal anyway.
1:57
S… Speaker 1 (audio1282969784)
It's something that the market is full of.
1:59
S… Speaker 4 (audio1282969784)
You know,
2:00
S… Speaker 1 (audio1282969784)
there are big stores in Greece like,
2:03
S… Speaker 1 (audio1282969784)
you know.
2:06
S… Speaker 1 (audio1282969784)
Big electronic market companies that have everything from
2:10
S… Speaker 1 (audio1282969784)
small speakers,
2:11
S… Speaker 1 (audio1282969784)
batteries, and it's very difficult for us to compete
2:16
S… Speaker 1 (audio1282969784)
with them.
2:16
S… Speaker 2 (audio1282969784)
Yeah, of course.
2:17
S… Speaker 1 (audio1282969784)
So our main goal is the installation products.
2:21
S… Speaker 2 (audio1282969784)
Okay.
2:21
S… Speaker 2 (audio1282969784)
Okay.
2:22
S… Speaker 1 (audio1282969784)
And of course,
2:23
S… Speaker 1 (audio1282969784)
more difficult...
2:25
S… Speaker 1 (audio1282969784)
The BA products.
2:27
S… Speaker 2 (audio1282969784)
Okay,
2:28
S… Speaker 4 (audio1282969784)
okay. Okay,
2:29
S… Speaker 4 (audio1282969784)
so overall,
2:30
S… Speaker 3 (audio1282969784)
I mean, I understand,
2:32
S… Speaker 3 (audio1282969784)
you know, there's never a perfect balance of things,
2:36
S… Speaker 3 (audio1282969784)
you know, so I understand.
2:37
S… Speaker 2 (audio1282969784)
I mean,
2:37
S… Speaker 3 (audio1282969784)
I'm glad that the installation side is working for you.
2:41
S… Speaker 2 (audio1282969784)
I mean, in my opinion,
2:42
S… Speaker 3 (audio1282969784)
the installation side is,
2:44
S… Speaker 3 (audio1282969784)
well,
2:45
S… Speaker 3 (audio1282969784)
installation market in the whole is probably where we all make most
2:49
S… Speaker 1 (audio1282969784)
of our money.
2:50
S… Speaker 3 (audio1282969784)
yes because that is you can rely on it i mean maybe sometimes it's project
2:54
S… Speaker 3 (audio1282969784)
driven but you there will always be an install there will always be a need for speakers
2:58
S… Speaker 3 (audio1282969784)
to go into a place somewhere somehow for your job you
3:03
S… Speaker 3 (audio1282969784)
know and pa rental is a slightly different market yes
3:07
S… Speaker 3 (audio1282969784)
performance is a bit different because you know there's many factors to
3:11
S… Speaker 3 (audio1282969784)
that but installation is always there so i understand that i totally agree with you so
3:17
S… Speaker 3 (audio1282969784)
In that light,
3:18
S… Speaker 3 (audio1282969784)
which audio brands are you selling the most of right now?
3:21
S… Speaker 3 (audio1282969784)
If you don't mind me asking.
3:22
S… Speaker 3 (audio1282969784)
But this is all confidential,
3:23
S… Speaker 2 (audio1282969784)
don't worry.
3:24
S… Speaker 2 (audio1282969784)
Yes,
3:24
S… Speaker 1 (audio1282969784)
no problem.
3:25
S… Speaker 1 (audio1282969784)
Well,
3:26
S… Speaker 1 (audio1282969784)
because we are a reseller of
3:30
S… Speaker 1 (audio1282969784)
all big companies,
3:32
S… Speaker 1 (audio1282969784)
we do sell...
3:36
S… Speaker 1 (audio1282969784)
few of each company,
3:37
S… Speaker 1 (audio1282969784)
for example.
3:38
S… Speaker 1 (audio1282969784)
Of course,
3:39
S… Speaker 1 (audio1282969784)
we sell McKee speakers.
3:41
S… Speaker 1 (audio1282969784)
Of course,
3:42
S… Speaker 1 (audio1282969784)
we will sell ElectroVoice speakers.
3:44
S… Speaker 2 (audio1282969784)
Of course, of course.
3:45
S… Speaker 1 (audio1282969784)
If a customer comes and says,
3:48
S… Speaker 1 (audio1282969784)
hello,
3:49
S… Speaker 1 (audio1282969784)
I need two FBT speakers,
3:52
S… Speaker 1 (audio1282969784)
this product,
3:53
S… Speaker 1 (audio1282969784)
yes, of course,
3:53
S… Speaker 1 (audio1282969784)
we do sell all big brands.
4:00
S… Speaker 1 (audio1282969784)
And of course,
4:03
S… Speaker 1 (audio1282969784)
we do sell
4:05
S… Speaker 1 (audio1282969784)
More cheap products in some occasions
4:09
S… Speaker 1 (audio1282969784)
that some companies
4:14
S… Speaker 1 (audio1282969784)
from Greece import directly from China.
4:17
S… Speaker 4 (audio1282969784)
Yes.
4:18
S… Speaker 4 (audio1282969784)
With their own brands.
4:20
S… Speaker 1 (audio1282969784)
Because we are the biggest store in our market,
4:24
S… Speaker 1 (audio1282969784)
in our area,
4:25
S… Speaker 1 (audio1282969784)
we must have connections with all of them.
4:28
S… Speaker 2 (audio1282969784)
Okay, okay.
4:29
S… Speaker 4 (audio1282969784)
But,
4:30
S… Speaker 1 (audio1282969784)
you know, it's not something,
4:32
S… Speaker 4 (audio1282969784)
you know,
4:33
S… Speaker 1 (audio1282969784)
that I have,
4:34
S… Speaker 1 (audio1282969784)
how to say,
4:37
S… Speaker 1 (audio1282969784)
that I'm forced to sell Electro
4:41
S… Speaker 1 (audio1282969784)
Voice, for example.
4:42
S… Speaker 2 (audio1282969784)
No, no,
4:43
S… Speaker 3 (audio1282969784)
no, I get you,
4:43
S… Speaker 1 (audio1282969784)
I get you.
4:44
S… Speaker 3 (audio1282969784)
I mean, I understand what you're saying.
4:46
S… Speaker 4 (audio1282969784)
No,
4:47
S… Speaker 1 (audio1282969784)
it's all about us.
4:48
S… Speaker 2 (audio1282969784)
But,
4:50
S… Speaker 3 (audio1282969784)
Thomas, just to give you a bit of scope,
4:52
S… Speaker 1 (audio1282969784)
you know,
4:54
S… Speaker 3 (audio1282969784)
Even if that was the case,
4:55
S… Speaker 3 (audio1282969784)
that's not what I'm trying to figure out.
4:56
S… Speaker 3 (audio1282969784)
You know, I'm trying to figure out...
5:00
S… Speaker 2 (audio1282969784)
You can ask me anything.
5:01
S… Speaker 4 (audio1282969784)
Of course,
5:01
S… Speaker 3 (audio1282969784)
I know, Thomas.
5:02
S… Speaker 1 (audio1282969784)
Thank you.
5:02
S… Speaker 3 (audio1282969784)
We're open and honest,
5:04
S… Speaker 3 (audio1282969784)
and that's great.
5:05
S… Speaker 3 (audio1282969784)
So,
5:06
S… Speaker 3 (audio1282969784)
you know, I'm just trying to see,
5:07
S… Speaker 3 (audio1282969784)
okay, so you're doing these,
5:08
S… Speaker 3 (audio1282969784)
you know,
5:08
S… Speaker 3 (audio1282969784)
it's a variety of brands,
5:10
S… Speaker 4 (audio1282969784)
okay?
5:10
S… Speaker 1 (audio1282969784)
Of course.
5:11
S… Speaker 3 (audio1282969784)
And then I'm trying to find out the reasons.
5:13
S… Speaker 3 (audio1282969784)
So it could be,
5:13
S… Speaker 3 (audio1282969784)
now you tell me what the reasons would be,
5:15
S… Speaker 3 (audio1282969784)
what from your perspective.
5:17
S… Speaker 3 (audio1282969784)
Like,
5:18
S… Speaker 3 (audio1282969784)
you just mentioned a few reasons,
5:19
S… Speaker 3 (audio1282969784)
but if you could just re -mention them again,
5:21
S… Speaker 1 (audio1282969784)
yeah.
5:24
S… Speaker 1 (audio1282969784)
We do it to the market,
5:25
S… Speaker 1 (audio1282969784)
to our marketplace here in the position in the city.
5:28
S… Speaker 1 (audio1282969784)
And because maybe we haven't made
5:33
S… Speaker 1 (audio1282969784)
a big e -shop,
5:36
S… Speaker 1 (audio1282969784)
which is not,
5:39
S… Speaker 1 (audio1282969784)
let's say,
5:40
S… Speaker 1 (audio1282969784)
working every day and it's one main factor.
5:43
S… Speaker 1 (audio1282969784)
Our internet sales from
5:48
S… Speaker 1 (audio1282969784)
marketplaces like...
5:59
S… Speaker 3 (audio1282969784)
Can you repeat that?
6:00
S… Speaker 3 (audio1282969784)
It just cuts.
6:00
S… Speaker 2 (audio1282969784)
Yes, yes,
6:01
S… Speaker 1 (audio1282969784)
yes. In the Greek market,
6:03
S… Speaker 1 (audio1282969784)
if you search,
6:04
S… Speaker 1 (audio1282969784)
there is one big marketplace which is called Scrooge.
6:07
S… Speaker 4 (audio1282969784)
Okay.
6:07
S… Speaker 1 (audio1282969784)
If you go to Scrooge,
6:09
S… Speaker 1 (audio1282969784)
you will find Next Audio Com products inside.
6:12
S… Speaker 4 (audio1282969784)
Okay.
6:13
S… Speaker 2 (audio1282969784)
From us.
6:14
S… Speaker 5 (audio1282969784)
Right,
6:15
S… Speaker 4 (audio1282969784)
I see, I see.
6:16
S… Speaker 2 (audio1282969784)
Okay.
6:16
S… Speaker 1 (audio1282969784)
Which means that...
6:21
S… Speaker 1 (audio1282969784)
We sell many products
6:26
S… Speaker 1 (audio1282969784)
in small quantities.
6:28
S… Speaker 2 (audio1282969784)
Yeah,
6:29
S… Speaker 4 (audio1282969784)
I see, I see,
6:30
S… Speaker 4 (audio1282969784)
I see.
6:31
S… Speaker 1 (audio1282969784)
Okay.
6:31
S… Speaker 1 (audio1282969784)
So customers come
6:35
S… Speaker 1 (audio1282969784)
and we can sell two electro voice speakers,
6:39
S… Speaker 1 (audio1282969784)
one guitar,
6:41
S… Speaker 1 (audio1282969784)
you know,
6:42
S… Speaker 1 (audio1282969784)
Ibanez.
6:44
S… Speaker 5 (audio1282969784)
Yeah.
6:44
S… Speaker 1 (audio1282969784)
It's not many
6:49
S… Speaker 1 (audio1282969784)
speakers in one model.
6:51
S… Speaker 1 (audio1282969784)
So we must cover every customer that will come to
6:56
S… Speaker 1 (audio1282969784)
our store.
6:56
S… Speaker 4 (audio1282969784)
Okay.
6:57
S… Speaker 1 (audio1282969784)
Okay.
6:57
S… Speaker 1 (audio1282969784)
I see.
6:58
S… Speaker 1 (audio1282969784)
You know,
6:59
S… Speaker 1 (audio1282969784)
I want those two RCF speakers.
7:02
S… Speaker 1 (audio1282969784)
It's not easy to make him not
7:06
S… Speaker 1 (audio1282969784)
buy the RCF speakers he's coming to buy and buy something else.
7:10
S… Speaker 4 (audio1282969784)
Okay.
7:11
S… Speaker 4 (audio1282969784)
Okay.
7:11
S… Speaker 1 (audio1282969784)
So, okay.
7:12
S… Speaker 1 (audio1282969784)
What do you need?
7:13
S… Speaker 1 (audio1282969784)
You need two RCF speakers.
7:14
S… Speaker 1 (audio1282969784)
Okay.
7:15
S… Speaker 1 (audio1282969784)
This is the price.
7:16
S… Speaker 2 (audio1282969784)
Take it.
7:16
S… Speaker 1 (audio1282969784)
Bye.
7:16
S… Speaker 1 (audio1282969784)
Thank you very much.
7:18
S… Speaker 1 (audio1282969784)
If the customer comes and asks for our opinion,
7:22
S… Speaker 1 (audio1282969784)
this is different.
7:24
S… Speaker 3 (audio1282969784)
That's a different story.
7:27
S… Speaker 3 (audio1282969784)
That's a different story.
7:28
S… Speaker 1 (audio1282969784)
Most people nowadays have
7:32
S… Speaker 1 (audio1282969784)
done their research.
7:35
S… Speaker 1 (audio1282969784)
They know the price already from the stores.
7:38
S… Speaker 1 (audio1282969784)
And they just come here because we are in the city and they need to buy
7:42
S… Speaker 1 (audio1282969784)
it from somewhere,
7:43
S… Speaker 1 (audio1282969784)
you know,
7:45
S… Speaker 1 (audio1282969784)
who is closer to them.
7:47
S… Speaker 3 (audio1282969784)
So quick question then.
7:49
S… Speaker 3 (audio1282969784)
So like, this is not part of this.
7:51
S… Speaker 3 (audio1282969784)
This is me thinking,
7:52
S… Speaker 1 (audio1282969784)
you know.
7:55
S… Speaker 3 (audio1282969784)
Because people,
7:55
S… Speaker 3 (audio1282969784)
I mean, I know the customers are much more intelligent in terms of the way they shop
8:00
S… Speaker 3 (audio1282969784)
now. They research,
8:01
S… Speaker 3 (audio1282969784)
they look for reviews,
8:03
S… Speaker 3 (audio1282969784)
they look for maybe spec comparisons,
8:06
S… Speaker 3 (audio1282969784)
whatever the case is.
8:07
S… Speaker 3 (audio1282969784)
They look at who their favorite artists are working with.
8:11
S… Speaker 3 (audio1282969784)
You know, there's many,
8:12
S… Speaker 4 (audio1282969784)
many factors.
8:12
S… Speaker 3 (audio1282969784)
Do you get,
8:14
S… Speaker 3 (audio1282969784)
now this is an opinion.
8:16
S… Speaker 3 (audio1282969784)
Obviously, I don't know how to gauge this.
8:17
S… Speaker 3 (audio1282969784)
Do you find that you get any requests specifically for Next?
8:21
S… Speaker 3 (audio1282969784)
Do you get any?
8:23
S… Speaker 3 (audio1282969784)
So the next is always driven by your suggestions,
8:27
S… Speaker 3 (audio1282969784)
your recommendations.
8:28
S… Speaker 2 (audio1282969784)
Yes.
8:29
S… Speaker 2 (audio1282969784)
Okay.
8:30
S… Speaker 4 (audio1282969784)
Okay.
8:31
S… Speaker 4 (audio1282969784)
Okay.
8:31
S… Speaker 3 (audio1282969784)
So that's obviously something there.
8:35
S… Speaker 1 (audio1282969784)
It's not easy.
8:36
S… Speaker 1 (audio1282969784)
The Greek market in the audio field...
8:43
S… Speaker 1 (audio1282969784)
Because, you know,
8:44
S… Speaker 1 (audio1282969784)
people know the major brands.
8:47
S… Speaker 2 (audio1282969784)
Yeah, yeah,
8:48
S… Speaker 1 (audio1282969784)
of course, of course.
8:49
S… Speaker 1 (audio1282969784)
To make it through a new brand and make it
8:53
S… Speaker 1 (audio1282969784)
well known.
8:54
S… Speaker 3 (audio1282969784)
It's very difficult.
8:55
S… Speaker 5 (audio1282969784)
Yeah,
8:56
S… Speaker 3 (audio1282969784)
no, I get you,
8:57
S… Speaker 1 (audio1282969784)
I get you.
8:57
S… Speaker 3 (audio1282969784)
I mean, it's, to be honest with you,
8:59
S… Speaker 3 (audio1282969784)
you know, we've had a lot of these meetings with different regions of the world,
9:03
S… Speaker 1 (audio1282969784)
really.
9:03
S… Speaker 3 (audio1282969784)
And there's a tone,
9:05
S… Speaker 3 (audio1282969784)
you know, there's a tone,
9:06
S… Speaker 3 (audio1282969784)
which is, which is,
9:07
S… Speaker 3 (audio1282969784)
next is always,
9:09
S… Speaker 1 (audio1282969784)
well.
9:09
S… Speaker 3 (audio1282969784)
we'll get there.
9:10
S… Speaker 3 (audio1282969784)
I don't want to use the words.
9:11
S… Speaker 3 (audio1282969784)
I don't want to influence anything,
9:12
S… Speaker 3 (audio1282969784)
but there's definitely an underlying tone that I can gather from the
9:16
S… Speaker 2 (audio1282969784)
information.
9:17
S… Speaker 3 (audio1282969784)
So, and I'm always,
9:18
S… Speaker 3 (audio1282969784)
I'll share with you what I think after we get through this,
9:20
S… Speaker 3 (audio1282969784)
because I don't want to influence the survey.
9:23
S… Speaker 2 (audio1282969784)
Okay.
9:24
S… Speaker 1 (audio1282969784)
Okay.
9:24
S… Speaker 2 (audio1282969784)
So,
9:25
S… Speaker 3 (audio1282969784)
so what do you feel?
9:26
S… Speaker 1 (audio1282969784)
I mean,
9:27
S… Speaker 3 (audio1282969784)
I don't like the word problems,
9:28
S… Speaker 3 (audio1282969784)
but I think maybe sometimes you have to call it what it could be.
9:31
S… Speaker 3 (audio1282969784)
But it could be concerns,
9:33
S… Speaker 3 (audio1282969784)
it could be challenges,
9:34
S… Speaker 3 (audio1282969784)
it could be catastrophes,
9:37
S… Speaker 3 (audio1282969784)
it could be anything.
9:38
S… Speaker 3 (audio1282969784)
What are the three main problems from Next that you
9:42
S… Speaker 3 (audio1282969784)
can see from your perspective?
9:43
S… Speaker 2 (audio1282969784)
Well,
9:45
S… Speaker 1 (audio1282969784)
we said already on the consumer side,
9:49
S… Speaker 1 (audio1282969784)
there were many malfunctions,
9:51
S… Speaker 1 (audio1282969784)
either with...
9:54
S… Speaker 1 (audio1282969784)
Also, we have many problems with the Maverick speakers.
9:58
S… Speaker 1 (audio1282969784)
They were perfect.
10:00
S… Speaker 2 (audio1282969784)
We have sent almost half of them for fixing
10:04
S… Speaker 2 (audio1282969784)
the battery.
10:05
S… Speaker 1 (audio1282969784)
Really?
10:05
S… Speaker 1 (audio1282969784)
Wow,
10:06
S… Speaker 1 (audio1282969784)
okay.
10:07
S… Speaker 2 (audio1282969784)
The bad part is that sending back the
10:11
S… Speaker 2 (audio1282969784)
broken items,
10:13
S… Speaker 2 (audio1282969784)
we lost the profit that we made selling them.
10:19
S… Speaker 1 (audio1282969784)
It's a cost -to -profit margin,
10:20
S… Speaker 1 (audio1282969784)
yeah? Yes.
10:21
S… Speaker 2 (audio1282969784)
It's easy for
10:25
S… Speaker 2 (audio1282969784)
a company to cover returns of products when they have
10:29
S… Speaker 2 (audio1282969784)
a big...
10:34
S… Speaker 1 (audio1282969784)
Yes.
10:34
S… Speaker 2 (audio1282969784)
Turnover.
10:36
S… Speaker 1 (audio1282969784)
Yeah, yeah.
10:37
S… Speaker 1 (audio1282969784)
When we speak of volume,
10:38
S… Speaker 1 (audio1282969784)
it makes more sense.
10:39
S… Speaker 1 (audio1282969784)
Yes.
10:39
S… Speaker 2 (audio1282969784)
If we sell 50,
10:41
S… Speaker 2 (audio1282969784)
if we sell 20 and one comes
10:45
S… Speaker 2 (audio1282969784)
back, it's okay.
10:46
S… Speaker 2 (audio1282969784)
If we sell 10 and the five comes back,
10:48
S… Speaker 1 (audio1282969784)
it's a problem.
10:49
S… Speaker 1 (audio1282969784)
That's a problem.
10:50
S… Speaker 2 (audio1282969784)
The only problem that I have is the distance that
10:54
S… Speaker 2 (audio1282969784)
I haven't find a stable connection
10:58
S… Speaker 2 (audio1282969784)
with the transport company to order
11:03
S… Speaker 2 (audio1282969784)
and receive them in a logical time.
11:10
S… Speaker 1 (audio1282969784)
And is that just for like the returns or
11:14
S… Speaker 1 (audio1282969784)
is it also with sales?
11:15
S… Speaker 1 (audio1282969784)
Yes,
11:16
S… Speaker 2 (audio1282969784)
also for sale,
11:17
S… Speaker 1 (audio1282969784)
yes. The transport is also an issue.
11:20
S… Speaker 1 (audio1282969784)
The transport costs,
11:21
S… Speaker 1 (audio1282969784)
well,
11:22
S… Speaker 1 (audio1282969784)
the stable transport.
11:24
S… Speaker 1 (audio1282969784)
Okay,
11:25
S… Speaker 2 (audio1282969784)
cost is something that,
11:26
S… Speaker 2 (audio1282969784)
okay,
11:27
S… Speaker 2 (audio1282969784)
if you do a bigger order and you fill the pallet,
11:30
S… Speaker 2 (audio1282969784)
it's a smaller percent.
11:31
S… Speaker 2 (audio1282969784)
It's totally...
11:33
S… Speaker 2 (audio1282969784)
logical,
11:34
S… Speaker 2 (audio1282969784)
but for example,
11:35
S… Speaker 2 (audio1282969784)
last order that we made,
11:36
S… Speaker 2 (audio1282969784)
because we have two installations with T728 speakers,
11:39
S… Speaker 2 (audio1282969784)
I will upload some photos soon when I find some time.
11:44
S… Speaker 1 (audio1282969784)
Yeah, I know, I understand.
11:45
S… Speaker 2 (audio1282969784)
Which here's two sections,
11:48
S… Speaker 2 (audio1282969784)
that the customer trusts my opinion,
11:52
S… Speaker 2 (audio1282969784)
so I told them that we will use this speaker.
11:56
S… Speaker 2 (audio1282969784)
He said,
11:57
S… Speaker 2 (audio1282969784)
okay, he didn't know the brand,
11:58
S… Speaker 2 (audio1282969784)
but he trusts me.
12:00
S… Speaker 2 (audio1282969784)
So we do an installation,
12:02
S… Speaker 2 (audio1282969784)
an outside installation with eight T8 speakers,
12:06
S… Speaker 2 (audio1282969784)
for example.
12:06
S… Speaker 2 (audio1282969784)
It took 21
12:11
S… Speaker 2 (audio1282969784)
days to receive the pallet
12:15
S… Speaker 2 (audio1282969784)
because the transport company had
12:19
S… Speaker 2 (audio1282969784)
one only,
12:22
S… Speaker 2 (audio1282969784)
you know,
12:26
S… Speaker 2 (audio1282969784)
They had two transfers per week.
12:29
S… Speaker 2 (audio1282969784)
And that week they made one.
12:32
S… Speaker 2 (audio1282969784)
We lost the Friday.
12:33
S… Speaker 2 (audio1282969784)
So they sent it the next Friday.
12:37
S… Speaker 2 (audio1282969784)
So it took 21 days
12:41
S… Speaker 2 (audio1282969784)
to receive the order.
12:42
S… Speaker 1 (audio1282969784)
That's crazy.
12:43
S… Speaker 1 (audio1282969784)
And Thomas,
12:44
S… Speaker 1 (audio1282969784)
is that the transport,
12:45
S… Speaker 1 (audio1282969784)
is that something that you arrange or do you let us arrange it?
12:48
S… Speaker 1 (audio1282969784)
You're trying.
12:51
S… Speaker 1 (audio1282969784)
I
12:55
S… Speaker 1 (audio1282969784)
think we lost connection.
12:57
S… Speaker 2 (audio1282969784)
Can you hear me?
12:59
S… Speaker 1 (audio1282969784)
Yes, I can hear you.
13:00
S… Speaker 1 (audio1282969784)
It has these moments.
13:01
S… Speaker 1 (audio1282969784)
I apologize.
13:02
S… Speaker 1 (audio1282969784)
Yes, yes.
13:02
S… Speaker 2 (audio1282969784)
Maybe from my side.
13:04
S… Speaker 2 (audio1282969784)
I have changed three different companies.
13:07
S… Speaker 2 (audio1282969784)
Okay,
13:08
S… Speaker 1 (audio1282969784)
so it's from your selection that you tried.
13:11
S… Speaker 1 (audio1282969784)
Yes.
13:11
S… Speaker 2 (audio1282969784)
It's difficult to find direct transport from
13:15
S… Speaker 2 (audio1282969784)
Portugal to Greece.
13:16
S… Speaker 2 (audio1282969784)
They all go through Spain.
13:18
S… Speaker 1 (audio1282969784)
Yeah, yeah,
13:19
S… Speaker 1 (audio1282969784)
no, of course.
13:20
S… Speaker 1 (audio1282969784)
Yeah, it has to be.
13:22
S… Speaker 1 (audio1282969784)
But it's fine,
13:24
S… Speaker 1 (audio1282969784)
it's fine.
13:24
S… Speaker 2 (audio1282969784)
If it's something that can,
13:25
S… Speaker 2 (audio1282969784)
you know,
13:26
S… Speaker 2 (audio1282969784)
I will try this company one,
13:29
S… Speaker 2 (audio1282969784)
two times more because they apologize for the convenience.
13:32
S… Speaker 1 (audio1282969784)
Right,
13:33
S… Speaker 1 (audio1282969784)
okay.
13:33
S… Speaker 2 (audio1282969784)
Because this is the problem.
13:36
S… Speaker 2 (audio1282969784)
I don't have any other problem.
13:37
S… Speaker 1 (audio1282969784)
Yeah, that's an added thing that creates a different feeling.
13:41
S… Speaker 1 (audio1282969784)
Yes, yes, yes.
13:41
S… Speaker 2 (audio1282969784)
It's not something from your side.
13:43
S… Speaker 2 (audio1282969784)
Yeah, no,
13:44
S… Speaker 1 (audio1282969784)
I get it.
13:45
S… Speaker 1 (audio1282969784)
Okay, well, that's all good information.
13:47
S… Speaker 1 (audio1282969784)
Is there anything else,
13:48
S… Speaker 1 (audio1282969784)
Thomas, that you might think that maybe we need to be mindful
13:52
S… Speaker 1 (audio1282969784)
of or from your experience that you felt,
13:54
S… Speaker 1 (audio1282969784)
you know,
13:55
S… Speaker 1 (audio1282969784)
is that it pretty much?
14:00
S… Speaker 2 (audio1282969784)
The only thing that I could propose is that maybe you
14:04
S… Speaker 2 (audio1282969784)
can add some products in the price range that can help us
14:08
S… Speaker 2 (audio1282969784)
make the full installation,
14:10
S… Speaker 2 (audio1282969784)
for example,
14:11
S… Speaker 2 (audio1282969784)
with your products.
14:12
S… Speaker 2 (audio1282969784)
For example, we do not have a passive subwoofer.
14:15
S… Speaker 1 (audio1282969784)
Yeah,
14:16
S… Speaker 1 (audio1282969784)
yeah.
14:17
S… Speaker 1 (audio1282969784)
Yeah.
14:18
S… Speaker 2 (audio1282969784)
There's no passive subwoofer.
14:19
S… Speaker 2 (audio1282969784)
We do installation,
14:22
S… Speaker 2 (audio1282969784)
we add the subwoofer from another company.
14:25
S… Speaker 1 (audio1282969784)
Yeah,
14:26
S… Speaker 1 (audio1282969784)
I get what you're saying.
14:27
S… Speaker 1 (audio1282969784)
So you want to have like a complete turnkey package?
14:31
S… Speaker 1 (audio1282969784)
Yes.
14:32
S… Speaker 2 (audio1282969784)
Why not having a 10,
14:34
S… Speaker 2 (audio1282969784)
12 speaker passive subwoofer?
14:38
S… Speaker 2 (audio1282969784)
in the price range of the T8,
14:40
S… Speaker 2 (audio1282969784)
in this logic.
14:41
S… Speaker 1 (audio1282969784)
Yeah,
14:42
S… Speaker 1 (audio1282969784)
it makes perfect sense.
14:44
S… Speaker 2 (audio1282969784)
Or maybe an active sub like the S10,
14:47
S… Speaker 2 (audio1282969784)
but not so high -fi and more installation,
14:50
S… Speaker 2 (audio1282969784)
like a 12 -inch active speaker.
14:52
S… Speaker 1 (audio1282969784)
We've launched a new one now,
14:55
S… Speaker 1 (audio1282969784)
which is the S8A.
14:57
S… Speaker 1 (audio1282969784)
I don't know if you've seen it.
15:00
S… Speaker 1 (audio1282969784)
wall -mounted or very low profile active 200 watts
15:04
S… Speaker 1 (audio1282969784)
subwoofer so there is one coming okay so that we'll see how that works um
15:08
S… Speaker 1 (audio1282969784)
i've heard it it's okay it's not my favorite to be honest but
15:14
S… Speaker 1 (audio1282969784)
for me because i like more uh i like a different type of sub you
15:18
S… Speaker 1 (audio1282969784)
know it's my preference but for the jobs like if you're using t4s t6s
15:22
S… Speaker 1 (audio1282969784)
things like that it complements the system very nicely okay
15:26
S… Speaker 1 (audio1282969784)
and i'm also a fan of passive subs
15:28
S… Speaker 1 (audio1282969784)
I don't like active subs.
15:29
S… Speaker 1 (audio1282969784)
That's just my preference.
15:31
S… Speaker 2 (audio1282969784)
Also,
15:34
S… Speaker 2 (audio1282969784)
also my preference.
15:34
S… Speaker 2 (audio1282969784)
You see?
15:35
S… Speaker 2 (audio1282969784)
Yes,
15:36
S… Speaker 2 (audio1282969784)
yes,
15:36
S… Speaker 1 (audio1282969784)
yes. Because,
15:38
S… Speaker 1 (audio1282969784)
you know, for me,
15:38
S… Speaker 1 (audio1282969784)
subs,
15:39
S… Speaker 1 (audio1282969784)
when you put them on the floor with people and things like that,
15:42
S… Speaker 1 (audio1282969784)
with electronics,
15:43
S… Speaker 1 (audio1282969784)
I don't like it.
15:45
S… Speaker 1 (audio1282969784)
Indeed,
15:46
S… Speaker 1 (audio1282969784)
indeed, indeed.
15:47
S… Speaker 1 (audio1282969784)
But,
15:49
S… Speaker 2 (audio1282969784)
you know,
15:50
S… Speaker 2 (audio1282969784)
I made an installation in a
15:54
S… Speaker 2 (audio1282969784)
gym with T6 also.
15:57
S… Speaker 2 (audio1282969784)
last month and we put six pieces of
16:01
S… Speaker 2 (audio1282969784)
T6 and in this installation I
16:05
S… Speaker 2 (audio1282969784)
added this 10 because it was more low if it was a
16:09
S… Speaker 2 (audio1282969784)
cafe I would prefer a more powerful sound of course of course of course
16:14
S… Speaker 1 (audio1282969784)
I mean I won't I won't give you an idea just to let you know this is
16:18
S… Speaker 1 (audio1282969784)
we still haven't released it yet but there will be a like a like
16:22
S… Speaker 1 (audio1282969784)
a pro 15s coming
16:25
S… Speaker 1 (audio1282969784)
Okay.
16:26
S… Speaker 1 (audio1282969784)
It'll be a 15 -inch subwoofer that will come that you could use for installations if you do need
16:30
S… Speaker 1 (audio1282969784)
to get some more punch.
16:31
S… Speaker 1 (audio1282969784)
Okay.
16:31
S… Speaker 1 (audio1282969784)
That's coming very soon.
16:33
S… Speaker 1 (audio1282969784)
It was supposed to be at ISE,
16:34
S… Speaker 1 (audio1282969784)
but it wasn't ready.
16:35
S… Speaker 1 (audio1282969784)
Okay.
16:37
S… Speaker 1 (audio1282969784)
But it's coming,
16:38
S… Speaker 1 (audio1282969784)
Thomas. But this is part of the feedback.
16:41
S… Speaker 1 (audio1282969784)
Unfortunately,
16:42
S… Speaker 1 (audio1282969784)
it does take a bit of time sometimes.
16:44
S… Speaker 2 (audio1282969784)
Of course.
16:46
S… Speaker 1 (audio1282969784)
Okay, that's great.
16:46
S… Speaker 1 (audio1282969784)
So, Thomas,
16:48
S… Speaker 1 (audio1282969784)
based on everything that we've spoken about,
16:50
S… Speaker 1 (audio1282969784)
the framework in the mindset,
16:52
S… Speaker 1 (audio1282969784)
what changes would you need to double your orders in the next 12 months?
16:56
S… Speaker 1 (audio1282969784)
I think that's a really good question because what do you feel
17:00
S… Speaker 1 (audio1282969784)
would need to happen for you to say,
17:03
S… Speaker 1 (audio1282969784)
okay, yeah, I mean, I'll double my orders.
17:05
S… Speaker 2 (audio1282969784)
I don't think it's something that is from your side because…
17:10
S… Speaker 2 (audio1282969784)
Our turnover is mostly from installations.

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