1779724171818
May 25, 2026 15:50
· 1:05
· English
· Whisper Turbo
· 2 Altoparlanti
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Speaker 1 (1779724171818)
I never bring up an apology.
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Speaker 1 (1779724171818)
What I say is,
0:06
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Speaker 1 (1779724171818)
is there something else that could help you move forward?
0:09
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Speaker 1 (1779724171818)
Oftentimes,
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Speaker 1 (1779724171818)
depending on the dynamic,
0:12
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Speaker 1 (1779724171818)
I will do that in separate session because I don't want one person to say,
0:16
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Speaker 1 (1779724171818)
I want an apology and the other person to say,
0:18
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Speaker 1 (1779724171818)
well, that ain't happening.
0:19
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Speaker 1 (1779724171818)
And then I've created a problem just by that question rather than
0:23
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Speaker 1 (1779724171818)
saying in a separate session,
0:25
S…
Speaker 1 (1779724171818)
as we're coming to a close,
0:27
S…
Speaker 1 (1779724171818)
my senses.
0:28
S…
Speaker 1 (1779724171818)
You're still not fully here.
0:30
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Speaker 1 (1779724171818)
We still haven't fully resolved this for you.
0:33
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Speaker 1 (1779724171818)
Is there something that can bring you closure?
0:35
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Speaker 2 (1779724171818)
And if they say,
0:36
S…
Speaker 1 (1779724171818)
I want an apology.
0:38
S…
Speaker 1 (1779724171818)
Then I'll say,
0:39
S…
Speaker 1 (1779724171818)
tell me what that looks like for you.
0:41
S…
Speaker 1 (1779724171818)
What does that bring to you?
0:43
S…
Speaker 1 (1779724171818)
What need does it fill?
0:45
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Speaker 1 (1779724171818)
And what does it look like?
0:46
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Speaker 1 (1779724171818)
And then they tell me.
0:47
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Speaker 1 (1779724171818)
And then once I know where it fits on the spectrum,
0:50
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Speaker 1 (1779724171818)
I want to know if the giver and the receiver are on the same page.
0:54
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Speaker 1 (1779724171818)
And so I think it has to be very situational.
0:57
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Speaker 1 (1779724171818)
It has to be very thoughtfully,
0:59
S…
Speaker 1 (1779724171818)
mindfully done rather than,
1:01
S…
Speaker 1 (1779724171818)
oh, I think an apology would be a good idea.
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