Soo bandhigida oo keliya
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S… Speaker 1 (Infloww_systems_1)
So the last system that we're going to go through is the Discord and the
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S… Speaker 1 (Infloww_systems_1)
in -house systems.
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S… Speaker 1 (Infloww_systems_1)
So this is how you're going to operate within the company.
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S… Speaker 1 (Infloww_systems_1)
So this is obviously the Discord that you'll have been added to.
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S… Speaker 1 (Infloww_systems_1)
You've got the announcements.
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S… Speaker 1 (Infloww_systems_1)
This is very important that you look because these are the things that apply to
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S… Speaker 1 (Infloww_systems_1)
absolutely everyone.
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S… Speaker 1 (Infloww_systems_1)
You've then got the rotor.
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S… Speaker 1 (Infloww_systems_1)
If you're ever wondering what models you should be handling or anything like this,
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S… Speaker 2 (Infloww_systems_1)
it's all here.
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S… Speaker 1 (Infloww_systems_1)
So for example, Ann is working the 109 on these
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S… Speaker 1 (Infloww_systems_1)
models right here.
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S… Speaker 1 (Infloww_systems_1)
And if we move forward,
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S… Speaker 1 (Infloww_systems_1)
we'll have the completed customs and custom calls.
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S… Speaker 1 (Infloww_systems_1)
So every single time we get a custom,
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S… Speaker 1 (Infloww_systems_1)
it needs to be in this format.
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S… Speaker 1 (Infloww_systems_1)
Name of the fan,
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S… Speaker 1 (Infloww_systems_1)
model,
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S… Speaker 1 (Infloww_systems_1)
who's got the custom,
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S… Speaker 1 (Infloww_systems_1)
what request they want.
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S… Speaker 1 (Infloww_systems_1)
So for example, this is a custom video.
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S… Speaker 1 (Infloww_systems_1)
The amount paid,
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S… Speaker 1 (Infloww_systems_1)
the duration,
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S… Speaker 1 (Infloww_systems_1)
so how long is the video or call going to be.
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S… Speaker 1 (Infloww_systems_1)
And then actually the request.
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S… Speaker 1 (Infloww_systems_1)
So for example,
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S… Speaker 1 (Infloww_systems_1)
would you like would like to see you stretch your ass wide for me it's as simple
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S… Speaker 1 (Infloww_systems_1)
as that targets this is the things that we expect from you uh feedback
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S… Speaker 1 (Infloww_systems_1)
simply put this is uh the senior management
1:13
S… Speaker 1 (Infloww_systems_1)
letting you know how how you're doing shadow session so this is super
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S… Speaker 1 (Infloww_systems_1)
important so if we can go and watch a senior member of the team chat
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S… Speaker 1 (Infloww_systems_1)
live and see how they do it so
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S… Speaker 1 (Infloww_systems_1)
after you've done the next test,
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S… Speaker 1 (Infloww_systems_1)
you will then be doing this.
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S… Speaker 1 (Infloww_systems_1)
You will be watching a member of staff,
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S… Speaker 1 (Infloww_systems_1)
making notes,
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S… Speaker 1 (Infloww_systems_1)
and then presenting them notes to that member of staff,
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S… Speaker 1 (Infloww_systems_1)
all right?
1:37
S… Speaker 1 (Infloww_systems_1)
Moving on to your individual team.
1:41
S… Speaker 1 (Infloww_systems_1)
So you always have to clock in five minutes before you shift,
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S… Speaker 1 (Infloww_systems_1)
then clock out.
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S… Speaker 1 (Infloww_systems_1)
The chat,
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S… Speaker 1 (Infloww_systems_1)
this is the chat just between your team.
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S… Speaker 1 (Infloww_systems_1)
The wins,
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S… Speaker 1 (Infloww_systems_1)
any good results you've had.
1:51
S… Speaker 1 (Infloww_systems_1)
So I know that Kayleen started to sell a bit of a script here.
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S… Speaker 1 (Infloww_systems_1)
You can see here.
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S… Speaker 1 (Infloww_systems_1)
Really good script sell,
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S… Speaker 1 (Infloww_systems_1)
to be honest.
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S… Speaker 1 (Infloww_systems_1)
And then Ben,
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S… Speaker 1 (Infloww_systems_1)
sell a really good script here.
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S… Speaker 1 (Infloww_systems_1)
You know,
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S… Speaker 1 (Infloww_systems_1)
all your wins we want to see in there.
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S… Speaker 1 (Infloww_systems_1)
Then you've got the shift handover.
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S… Speaker 1 (Infloww_systems_1)
So we're answering these questions.
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S… Speaker 1 (Infloww_systems_1)
You put this at the end of every single shift.
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S… Speaker 1 (Infloww_systems_1)
Who the potential buyers are?
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S… Speaker 1 (Infloww_systems_1)
Who are the time wasteers?
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S… Speaker 1 (Infloww_systems_1)
Who are the spenders?
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S… Speaker 1 (Infloww_systems_1)
Who are waiting on customs and calls?
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S… Speaker 1 (Infloww_systems_1)
And then who is the whale activity?
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S… Speaker 1 (Infloww_systems_1)
So the big fans in the account,
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S… Speaker 1 (Infloww_systems_1)
what is happening?
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S… Speaker 1 (Infloww_systems_1)
End of shift report.
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S… Speaker 1 (Infloww_systems_1)
This is where we put...
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S… Speaker 1 (Infloww_systems_1)
how much sales we have got in a shift.
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S… Speaker 1 (Infloww_systems_1)
So, for example,
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S… Speaker 1 (Infloww_systems_1)
600 across these models.
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S… Speaker 2 (Infloww_systems_1)
Super simple.
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S… Speaker 1 (Infloww_systems_1)
You can't really go wrong with this.
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S… Speaker 1 (Infloww_systems_1)
Suggestions that you think would make the
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S… Speaker 1 (Infloww_systems_1)
account better?
2:42
S… Speaker 1 (Infloww_systems_1)
And then you've got all of the model profiles.
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S… Speaker 1 (Infloww_systems_1)
So if you're managing Casey,
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S… Speaker 1 (Infloww_systems_1)
you want to make sure you've read her model profile.
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S… Speaker 1 (Infloww_systems_1)
If you're managing Danny,
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S… Speaker 1 (Infloww_systems_1)
you want to make sure you're reading the model profile.
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S… Speaker 2 (Infloww_systems_1)
Super,
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S… Speaker 2 (Infloww_systems_1)
super simple.
2:55
S… Speaker 1 (Infloww_systems_1)
I'll not go on and on about this because I think it's very,
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S… Speaker 1 (Infloww_systems_1)
very simple.
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S… Speaker 1 (Infloww_systems_1)
Everything is communicated through this.
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S… Speaker 1 (Infloww_systems_1)
And if in doubt,
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S… Speaker 1 (Infloww_systems_1)
message Patrick or Kai.

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