1779812610257

Ομιλητές

• Speaker 1 0:00
• Speaker 2 0:15

1. 0:00

   Κεφάλαιο 1: Rather than viewing impasse as a failure, think about welcoming it, embracing it, and becoming comfortable in its presence. 48s · Speaker 1

   Rather than viewing impasse as a failure, think about welcoming it, embracing it, and becoming comfortable in its presence. Despite the mediator's best efforts to anticipate and avoid impasse moments, accept that they're more likely than no…