MBA_IM_unit 2_week 4_seq3_Organisational impact_Mahesh (1)

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Welcome to the session on Organizational Impact of Information Systems.

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Objective. In this session, we will understand about the organizational impact of information

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systems. Introduction. Organizational information systems transform organizational structure and

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operations. Enhance internal communication and collaboration. Support strategic decision-making

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and planning. Influence organizational culture and behavior. Improve employee productivity and

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satisfaction. Drive overall organizational performance and growth. Example, a retail company

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implementing an integrated information system can streamline inventory management, track sales in

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real time, and analyze customer data to personalize marketing efforts, thereby improving operational

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efficiency and customer satisfaction. Organizational structure. Organizational structure enable flat

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and flexible organizational structures. Improve coordination and workflow integration. Support

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decentralized decision-making processes. Enhance cross-functional team collaboration. Streamline

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hierarchical hierarchical communication channels adapt quickly to organizational changes. Example,

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a technology firm adapts to a flat organizational structure facilitated by an information system,

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enabling cross-functional team collaboration and decentralized decision-making. This allows the

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firms to respond quickly to market changes and foster innovation. Internal communication. Internal

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communication facilitate real-time communication across departments. Support virtual meetings and remote work.

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Enhance information sharing and transparency. Improve internal messaging and notifications.

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Foster a collaborative work environment. Enable effective project management. Example,

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a multinational corporation uses video conferencing tools and instant messaging platforms to facilitate real-time

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communication across departments and geographies. This improves information sharing and support remote work,

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enhancing overall productivity and employee engagement. Decision-making process. Decision-making

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process provides data-driven insights for better decisions, enhance analytical and forecasting

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capabilities. Support scenario planning and risk management. Enable quick and informed decision-making.

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Improve strategic planning and goal setting. Facilitate continuous monitoring and adjustments.

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Example, a financial service company uses data analytics and business intelligent tools to gain insights into

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marketing trends and customer behaviors. This supports strategic planning and risk management,

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enabling the company to make informed decisions quickly. Organizational culture. Organizational culture.

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Promote a culture of innovation and agility. Support employee engagement and collaboration.

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Encourage knowledge sharing and learning. Enhance job satisfaction and work-life balance.

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Foster a customer-centric organizational mindset. Adapt to changing business environment.

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Examples. An innovative company promotes a culture of continuous improvement and agility by using

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collaborative platforms that encourage knowledge sharing and team engagement. This foster a customer-centric

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mindset and support employee satisfaction and work-life balance. Employee roles and productivity.

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Employee roles and productivity automate routine and repetitive tasks. Enable focus on strategic and creative

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activities. Support employee skill development and training. Improve job efficiency and performance.

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Enhance role clarity and accountability. Foster a sense of empowerment and ownership.

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Example, an automotive manufacturing company automates routine tasks such as inventory management and quality

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checks. Allowing employees to focus on strategic and creative activities. This improves job efficiency,

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role clarity and overall productivity. Performance management. Performance management provide real-time

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performance data and feedback. Support goal-setting and performance tracking. Enable personalized

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performance improvement plans. Enhance transparency and accountability. Facilitate regular performance reviews.

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Promote a culture of continuous improvement. Examples. A sales organization implements a performance

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management system that provides real-time data and feedback on employee performance. This support

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personalized performance improvement plans. And regular reviews. Promoting a culture of continuous

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improvement and accountability. Innovation and change management. Innovation and change management support

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organizational change and transformation. Drive continuous innovation and improvement. Enhance R&D and product

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development efforts. Promote agile and adaptive work practices. Facilitate effective change management

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strategies. Encourage a culture of experimentation and learning. Example,

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a pharmaceutical company. A pharmaceutical company invests in R&D and product development by using

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AI and machine learning to accelerate drug discovery processes. This drives continuous innovation and support

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agile work practices. Enhancing the company's competitive edge. Challenges and consideration. Manage resistance to

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change and technology adoption. Ensure data security and privacy compliance. Address implementation and

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integration complexities. Balance technology investment with organizational needs. Navigate cultural

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shifts and employee adaption. Measure and evaluate impact on organizational goals. Example,

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an organization faces resistance to adopting a new ERP system due to employees' reluctance to change. To

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address this, the company provides comprehensive training programs and demonstrate the benefit of the new

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system ensuring a smooth transition and technology adoption. Now let us break for questions. Verify your

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learnings. Question number one. What organizational structure is enabled by information system? Option A,

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hierarchical. Option B, flat. Option C, rigid. And option D, static. The correct answer is option B, flat.

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Verify your learnings. Question number two. Which aspects of employee roles is improved by automation?

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Option A, creativity. Option B, compliance. Option C, regulation. And option D, monitoring.

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The correct answer is option A, creativity. Summary. In this session, we have understood about the organizational

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impact of information systems. Happy learning. Thank you.

MBA_IM_unit 2_week 4_seq3_Organisational impact_Mahesh (1)

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