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S… Speaker 1 (1779803969896)
I once mediated an intellectual property dispute between several founders of a software
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S… Speaker 1 (1779803969896)
company.
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S… Speaker 1 (1779803969896)
After hours of making little or no progress in negotiation,
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S… Speaker 1 (1779803969896)
I realized the lack of movement could be traced back to one of the co -founders
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S… Speaker 1 (1779803969896)
who had been largely ignored in recounting his contributions to the group's early
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S… Speaker 2 (1779803969896)
success.
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S… Speaker 1 (1779803969896)
He was a software engineer by training and not particularly outspoken.
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S… Speaker 1 (1779803969896)
Sensing a need to overcome his resistance by acknowledging his many contributions
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S… Speaker 1 (1779803969896)
to the company's early success,
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S… Speaker 1 (1779803969896)
I took him aside privately and spent the next hour listening to his
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S… Speaker 1 (1779803969896)
many stories and contributions.
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S… Speaker 1 (1779803969896)
Simply by identifying and validating his need for
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S… Speaker 1 (1779803969896)
recognition and acknowledgement,
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S… Speaker 1 (1779803969896)
indeed his self -worth,
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S… Speaker 1 (1779803969896)
we were able to move forward more productively.

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