UPDATED TDCOOPER62 VID
Aug 05, 2026 17:25
· 0:58
· English
· Whisper Turbo
· 3 Intervenants
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Speaker 1 (UPDATED TDCOOPER62 VID)
Did you know even the strongest -minded person needs a listening ear?
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Speaker 3 (UPDATED TDCOOPER62 VID)
Hello,
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my name is Towanda and I can be your listening ear.
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Speaker 1 (UPDATED TDCOOPER62 VID)
I have over 10 years of experience with the MS Society.
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Speaker 1 (UPDATED TDCOOPER62 VID)
I provide compassionate and professional peer support.
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Speaker 1 (UPDATED TDCOOPER62 VID)
My interaction with you will be your choice.
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Speaker 1 (UPDATED TDCOOPER62 VID)
I am flexible for online chat,
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Speaker 1 (UPDATED TDCOOPER62 VID)
email, and phone communication.
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Speaker 1 (UPDATED TDCOOPER62 VID)
In my role as a peer -to -peer supporter,
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Speaker 1 (UPDATED TDCOOPER62 VID)
I'm paired with individuals living with MS.
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Speaker 1 (UPDATED TDCOOPER62 VID)
With the help of the MS Peer Training,
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Speaker 1 (UPDATED TDCOOPER62 VID)
I have developed strong oral,
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Speaker 1 (UPDATED TDCOOPER62 VID)
written, and active listening skills and the ability to show emotional
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Speaker 1 (UPDATED TDCOOPER62 VID)
support, empathy,
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Speaker 2 (UPDATED TDCOOPER62 VID)
patience,
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Speaker 1 (UPDATED TDCOOPER62 VID)
confidentiality,
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Speaker 1 (UPDATED TDCOOPER62 VID)
and trust through meaningful conversation.
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Speaker 1 (UPDATED TDCOOPER62 VID)
This experience has prepared me to deliver outstanding chat
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Speaker 1 (UPDATED TDCOOPER62 VID)
support by responding with resolving professional concern.
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Speaker 1 (UPDATED TDCOOPER62 VID)
every peer feels valued and heard.
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Speaker 1 (UPDATED TDCOOPER62 VID)
My intention is to provide a positive customer experience.
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