MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh
Apr 07, 2026 10:53
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Welcome to the session on Global e-Business.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Objective. In this session, we will explore the concept of Global e-Business.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Definition of Global e-Business.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Global e-Business involves conducting business transactions over the internet.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
It encompasses a wide range of online activities facilitating global trade and commerce.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Example. Companies like Alibaba and Amazon conduct business worldwide,
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
allowing customers to purchase products from different countries with ease.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Global e-Business enhances connectivity and accessibility involving B2B,
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
that is, business-to-business, and B2C, business-to-consumer transaction.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
It leverages digital technologies to improve efficiency.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Example. B2B platforms like Ariba connect suppliers and buyers globally,
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
streamlining procurement processes and reducing cost.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Components of Global e-Business.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
The components of Global e-Business include e-commerce, e-procurement, and e-marketing.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-commerce example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Online retail platforms like eBay allows individual and businesses to buy and sell products directly over the internet.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-procurement example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Digital procurement systems help companies automate purchasing processes,
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
making them more efficient and reducing errors.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-marketing example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Social media advertising on platforms like Facebook and Instagram enables business to reach a global audience with targeted marketing campaigns.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Other components include e-logistics, e-payment, and e-customer relationship management, that is, e-CRM.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-logistics example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Companies use digital logistics solutions to track shipments in real-time, ensuring timely delivery of goods.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-payment example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Secure online payment systems like PayPal and Stripe facilitate safe and quick transactions.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-CRM example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Customer relationship management tool helps businesses to manage customer interaction and improve satisfaction.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Advantages of global e-business.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Global e-business offers numerous advantages, such as expanded market reach, cost reduction, and improved efficiency.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Expanded market reach example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
A small business can sell its products globally via a platform like Amazon, reaching customers far beyond its local market.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Cost reduction example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Online operations reduce the need for physical stores, cutting down on overhead costs.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Improved efficiency example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Automated process and digital tools streamline business operations, making them more efficient.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Additional advantages include enhanced customer experiences, flexibility and scalability, as well as innovation.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Enhanced customer experience example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Personalized shopping experiences through recommendation engines improve customer satisfaction.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Flexibility and scalability example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Cloud services allow business to scale their operations, up or down, based on the demand.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Innovation example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Continuous technological advancements drive new business models and services.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Challenges of global e-business.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Despite its advantages, global e-business faces challenges, such as security concerns, legal and regulatory issues, and cultural differences.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Security concerns example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Cyber threats like data breaches necessitates robust security measures to protect sensitive information.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Legal and regulatory issues.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Legal and regulatory issues example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Compliance with different international laws and regulations can be complex and time-consuming.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Cultural differences example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Adapting marketing strategy to diverse cultural norms and preferences is crucial for success in global markets.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Other challenges include technology infrastructure, payment systems, and trust and privacy.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Technological infrastructure example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Reliable internet connectivity is essential for conducting online transactions and ensuring smooth operations.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Payment system example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Handling various currencies and payment methods can be challenging for business operation globally.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Trust and privacy example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Building and maintaining customer trust is vital, especially in protecting personal data and ensuring privacy.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-business model.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Global e-business operates on various models, such as B2B, B2C, and C2C, that is consumer-to-consumer.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
B2B example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Platforms like Alibaba connect manufacturers with business worldwide.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
B2C example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Online stores like Amazon and Walmart sell products directly to consumers.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
C2C examples.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Sites like eBay and Craigslist facilitates transaction between individual customers.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Additional models include C2B, that is consumer-to-business.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
G2B, government-to-business.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
And G2C, government-to-citizen.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
C2B example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Freelance platforms like Upwork allow individuals to offer services to businesses.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
G2B example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Government portals provide services such as licensing and permits to business.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
G2C example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Government websites offer services like tax-pailing and benefits enrollment to citizens.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Technologies enabling global e-business.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Key technologies enabling global e-business include internet and web technologies, mobile technologies, and cloud computing.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Internet and web tech technology example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
The backbone of e-business enabling online transaction and communication.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Mobile technologies example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Enhancing accessibility, allowing users to conduct business from anywhere using smartphones.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Cloud computing example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Providing scalable and flexible IT resources for businesses to expand and manage operations efficiently.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Further enabling technologies include big data analytics, artificial intelligence, and blockchain.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Big data analytics example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Enabling data-driven decision-making by analyzing large volumes of data for insights.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Artificially intelligent example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Automating process and personalizing customer experiences through machine learning and AI algorithms.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Blockchain example.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Ensuring secure and transparent transactions, particularly useful in financial services.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Now let us break for questions.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Verify your learning.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Question number one.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Which component involves the electronic procurement of goods and services?
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Speaker 2 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Option A.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-commerce.
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Speaker 2 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Option B.
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Speaker 2 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-procurement.
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Speaker 2 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Option C.
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Speaker 2 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-logistics.
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Speaker 2 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
And option D.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-market.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
The correct answer is option A.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
E-commerce.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Question number two.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Which technology is crucial for enabling global e-business?
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Speaker 2 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Option A.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Internet.
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Speaker 2 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Option B.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Pen.
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Speaker 2 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Option C.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Chalk.
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Speaker 2 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
And option D.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Paper.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
The correct answer is internet.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Summary.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
In this session, we have understood about global e-business.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Happy learning.
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Speaker 1 (MBA_IM_unit 1_week 1_seq 7_Global E buisness_Mahesh)
Thank you.
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